Digital Transformation in Airports
Technology Disruption Renders Contemporary Solutions Obsolete and Spurs Transformation across Airport Processes
  • With the emergence of digital technologies enhancing airport processes, airports are becoming more data centric to ensure fluid processes and will ultimately become more passenger centric. We will increasingly see data collaboration among various stakeholders, enabling airports to fulfil their operational objectives as well as allow enhanced personalisation for passengers.

    Frost & Sullivan experts reveal key findings, including:

    • Passenger footfall will drive airport IT spending to $4.63 billion by 2023
    • Technologies and solutions driving the digital transformation process in the airport environment will include biometrics, blockchain, Big Data and analytics, intelligent automation, disruption management, operation control centres, and self-service solutions
    • Improvement of operational performance and the passenger journey
    • Market consolidation as the top tiers focus on providing end-to-end services
    • Airports are developing their digital transformation roadmap in line with strategy planning activities to address key performance indicators across all areas of the airport operation

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