The North American dedicated internet access (DIA) services space is mature but has experienced a fresh burst of energy in the past few years as software-defined wide area networks (SD-WAN) challenge the status quo of traditional WAN services. While some customers have chosen to create a hybrid SD-WAN network by adding broadband links to Multiprotocol Label Switching (MPLS) or Ethernet WANs, others have chosen to disconnect private networks and instead utilize a combination of broadband, DIA, and wireless links. Frost & Sullivan observes that DIA has emerged as the preferred primary connectivity foundation for enterprises, while fixed broadband and 4G/LTE are commonly deployed as secondary or backup links. DIA enables enterprises to optimize operational costs and network performance, making the migration from high-cost MPLS connections a strategic decision. AI-driven workloads, ranging from model training to real-time inference and data-intensive analytics, are significantly increasing bandwidth consumption while simultaneously placing stringent demands on latency, reliability, and network consistency.

The main goal is continuous improvement.

• Which industry shifts compel service providers to prioritize investments in next-generation network infrastructure that is more automated, higher capacity, and optimized for ultralow-latency performance?
• How can you identify emerging growth opportunities redefining the future of the North American DIA industry?
• What are the major companies benchmarked in this Frost Radar™, and how can you adopt industry best practices and gain a competitive edge over them?