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Top Growth Opportunitites in Contact Center Solutions

Frost & Sullivan’s latest growth content explores emerging opportunities identified in the global contact center solutions ecosystem, based on the increasing adoption of work-at-home (WAH) models and cloud-based contact center-as-a-service (CCaaS), driving investments up in 2021 and 2022 with a strong focus on disruptive technologies for 2024.

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Contact center solution

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