The mature Japanese and South Korean facility management (FM) segments are experiencing relatively stable growth post the 2020 disruption, as economic conditions are stable and growth is consistent. The effect of inflation calmed in 2023, and service providers are experiencing stability in terms of margin costs. These segments are motivated by the adoption of technology, regulatory stringency, and user demand for strategic value. Outsourcing in both countries is driven by aging infrastructure and sustainability objectives. FM providers with an integrated approach, compliance in mind, and the ability to offer innovative solutions are seen as key preferred partners.

• How can you address obstacles like low outsourcing rates and achieve larger-scale development & growth?
• Why are regional segments in Japan and South Korea attractive to global and domestic FM providers?
• What are the well-regulated standards and guidelines related to buildings and maintenance, first-time outsourcing opportunities, and technology-enabled value propositions among end users, creating immense growth potential for service providers?