How is the global desktop and cordless phone landscape transforming to catalyze innovation in time division multiplexing (TDM), internet protocol (IP), DECT, and VoWLAN phones?
Today, desktop and cordless phone providers are facing multiple challenges that make sustaining growth and profitability increasingly difficult. Further, the proliferation of software-based communication and collaboration applications with different connectivity solutions is poised to decrease the demand for conventional phones at a negative CAGR of 3.1% by 2030. Simultaneously, downsizing of physical office spaces, the shift towards cloud-based architectures, and the rise of cost-effective alternatives like voice over IP (VoIP) services are challenging conventional industry dynamics. Moreover, the decreasing relevance of desktop phones among remote workers, the need for more powerful chipsets, and the demand for higher security in communication endpoints has providers grappling to revisit growth strategies to maintain their competitive positioning in this maturing segment.
Revealed: Emerging Growth Opportunities in the Desktop and Cordless Phone Industry
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As enterprises upgrade Wi-Fi coverage and adopt Wi-Fi 6 and 6(E), VoWLAN (voice over wireless local area network)/Wi-Fi devices are poised to create new opportunities worth $590 million by 2030, demonstrating resilience to the decline in fixed-line phones.
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Digital enhanced cordless telecommunications (DECT) handsets are poised to experience a resurgence in demand (at a CAGR of 1% up to 2030) as enterprises look to equip frontline workers with handsets that can provide similar PBX services as wired devices.
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Accelerating innovation in verticalized device-as-a-service (DaaS), hosted/cloud-based communication services, and bundled value-add services like managed maintenance and upgrades, to facilitate the customer transition to operating expenditure (OPEX)- based business models for hardware.
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Industry Convergence
Effectively integrating desktop and cordless phones with video conferencing and mobile devices to help enterprise customers harness the benefits of unified communication-as-a-service (UCaaS), thereby building flexibility into office desks and meeting spaces.
Transformative Megatrends
Adapting solutions and services to address evolving hybrid work needs amid the decline in fixed desk spaces, while enabling high-definition audio/visual communications and feature-rich devices to support a wider range of applications.
Competitive Intensity
Keeping pace with technology advancements, reduced customer demand, fierce price competition, and oversupply, while combating shrinking profit margins, industry consolidation, and cost optimization.
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