This analysis examines the tool preferences of automotive aftermarket service technicians. This analysis was conducted using a mix of the computer-assisted telephone interview (CATI) and computer-aided web interview (CAWI) methods. A total of 400 automotive technicians participated in the same. To qualify, technicians were required to work at least 32 hours per week and regularly perform hands-on vehicle repairs. Frost & Sullivan has been monitoring developments in the automotive repair tool space. We carefully selected the respondents from a broad cross-section of automotive repair facilities across the United States, including new vehicle dealership service departments, franchised repair shops, and independent repair shops

• What growth avenues are emerging for key qualitative areas like perceptions of quality, reliability, and innovation?
• How are tool purchasing patterns, factors influencing purchase decisions, and brand dynamics influencing the growth potential of the automotive aftermarket service industry?
• Which strategic growth drivers can help you gain a holistic view of the competitive landscape and technician preferences within the US automotive repair industry?