Leveraging Advanced Communications and Collaboration Solutions to Empower Frontline Workers: What Are the Growth Opportunities?
Often overlooked, frontline workers are an increasingly important part of IT decision-makers’ plans
Overview
Frontline workers play a vital role in the success of numerous organizations, forming the backbone of their operations. However, there is a growing disconnect between frontline employees and their colleagues, partly due to the absence of adequate communication and collaboration solutions.
How will the demand for enhanced communication and collaboration tools that can boost frontline workers' productivity and responsiveness to customer demands create growth prospects?
How can expanding the use of innovative technologies strengthen the connection between frontline workers and the broader team, improve the overall employee experience (EX), and drive growth?
What are the different approaches vendors take to address opportunities presented by servicing the needs of frontline workers? How can your team analyze the same and identify new growth avenues?
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