---
title: Information and Communications Technology - Growth Opportunity Newsletter
description: Seize opportunities for growth in the transformative landscape of the Internet of Things, Cloud, Metaverse, networks, artificial intelligence, and more.
image: https://go.frost.com/hubfs/GON/2022/May/ICT/Images/ICTMeta_May22.jpg
---

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**Growth Opportunity Newsletter – Information & Communications Technology** | *A Transformational Growth Journey Powered by the Growth Pipeline Engine*

[![Enterprise MetaBrain: Empower enterprise teams with AI-driven strategic intelligence](https://8552136.fs1.hubspotusercontent-na1.net/hub/8552136/hubfs/GON/2025/Sliders/Banner%20Images/MetaBrain_SB_Jun25.jpg?width=1200&length=1200&name=MetaBrain_SB_Jun25.jpg) ](https://frost.ly/cof)

[![Discover What’s Next: Frost & Sullivan’s Top 50 Technologies Are Here](https://8552136.fs1.hubspotusercontent-na1.net/hub/8552136/hubfs/GON/2025/Sliders/Banner%20Images/Top50Tech_SB_Jun25_db2b.jpg?width=1200&length=1200&name=Top50Tech_SB_Jun25_db2b.jpg) ](https://go.frost.com/go/tv/db2b_top50tech2025?campaign_source=0625-ictsb1&utm_source=newsletters&utm_medium=email&utm_campaign=ictjun25&utm_term=gon_jun25&utm_content=ictsb1&hsLang=en)

[![Frost Radar – Which Megatrends Fuel Growth in the Hybrid Cloud Storage Landscape?](https://8552136.fs1.hubspotusercontent-na1.net/hub/8552136/hubfs/GON/2025/Sliders/Banner%20Images/ICTSB2_Jun25.jpg?width=1200&length=1200&name=ICTSB2_Jun25.jpg) ](https://go.frost.com/fr/ict/k8e0_hybridcloudstorage?campaign_source=0625-ictsb2&utm_source=newsletters&utm_medium=email&utm_campaign=ictjun25&utm_term=gon_jun25&utm_content=ictsb2&hsLang=en)

[![Frost Radar – Which Major Companies Are Paving the Way for the Growth of Digital Signage Solutions?](https://8552136.fs1.hubspotusercontent-na1.net/hub/8552136/hubfs/GON/2025/Sliders/Banner%20Images/ICTSB3_Jun25.jpg?width=1200&length=1200&name=ICTSB3_Jun25.jpg) ](https://go.frost.com/fr/ict/kb61_digitalsignagesolutions?campaign_source=0625-ictsb3&utm_source=newsletters&utm_medium=email&utm_campaign=ictjun25&utm_term=gon_jun25&utm_content=ictsb3&hsLang=en)

[![What Growth Opportunities Are Arising from Artificial Intelligence Information Technology Services?](https://8552136.fs1.hubspotusercontent-na1.net/hub/8552136/hubfs/GON/2025/Sliders/Banner%20Images/ICTSB4_Jun25.jpg?width=1200&length=1200&name=ICTSB4_Jun25.jpg) ](https://go.frost.com/go/ict/pfr1/artificialintelligenceit?campaign_source=0625-ictsb4&utm_source=newsletters&utm_medium=email&utm_campaign=ictjun25&utm_term=gon_jun25&utm_content=ictsb4&hsLang=en)

[![Why Should Your Company Leverage the Top 10 Strategic Imperatives in the Enterprise Network Services Landscape?](https://8552136.fs1.hubspotusercontent-na1.net/hub/8552136/hubfs/GON/2025/Sliders/Banner%20Images/ICTSB5_Jun25.jpg?width=1200&length=1200&name=ICTSB5_Jun25.jpg) ](https://go.frost.com/go/ict/ka68_enterprisenetworkservices?campaign_source=0625-ictsb5&utm_source=newsletters&utm_medium=email&utm_campaign=ictjun25&utm_term=gon_jun25&utm_content=ictsb5&hsLang=en)

## Top Growth Opportunities

![Which Growth Prospects Are Impacting 5G Private Networks in Latin America?](https://go.frost.com/hubfs/GON/GIL%20Community%20Newsletter%20-%2030789/2021/August/ICT/Images/ICTGO2_Aug21.jpg)

Enterprise Network Services

##### Major Growth Prospects, Best Practices, and Innovative Business Models Impacting 5G Private Networks in Latin America

- What are the key megatrends and technologies shaping the growth curve of the 5G private network (PN) industry in Latin America (LATAM)?
- How can you address the growth gaps and challenges across major segments based on business models, technologies, and vertical industries?
- What is the growth potential of LATAM’s 5G PN space, and which industry dynamics, distribution channels, and pricing developments impact the same?

[ Download Now ](https://go.frost.com/go/ict/kb29/5gprivatenetworks?campaign_source=0625-ictgo1&utm_source=newsletters&utm_medium=email&utm_campaign=ictjun25&utm_term=gon_jun25&utm_content=ictgo1&hsLang=en)

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![Global Desktop, Voice Over Wireless Local Area Network (VoWLAN), and Digital Enhanced Cordless Telecommunications (DECT) Phones: How Can You Achieve Massive Growth?](https://go.frost.com/hubfs/GON/2022/May/ICT/Images/ICTGO2_May22.jpg)

Unified Communications

##### Desktop, Voice Over Wireless Local Area Network (VoWLAN), and Digital Enhanced Cordless Telecommunications (DECT) Phones

- How can businesses integrate desktop and cordless phones into broader collaboration and workflow systems and grow?
- What steps can your team take to leverage new growth opportunities emerging due to a focus on niche segments and specialized offerings?
- How can you adapt through strategic repositioning, targeted investments, and innovation to be better equipped to thrive amidst evolution?

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![What Are the Key Growth Opportunities in the Latin American and Caribbean Unified Communication-as-a-Service (UcaaS) and Cloud Meeting Service Industry?](https://go.frost.com/hubfs/GON/2022/November/ICT/Images/ICTFR1_Nov22.jpg)

Unified Communications

##### Opportunities in Latin American and Caribbean Unified Communication-as-a-Service (UcaaS) and Cloud Meeting Services

- Why is differentiation becoming a significant growth challenge in the mature UCaaS landscape, and how can you leverage the emerging growth drivers?
- How are accelerated digitalization and hybrid business models driving the growth and adoption of cloud communication and collaboration platforms?
- Which growth opportunities help in developing competitive solutions by leveraging scalable commercial platforms to ensure accessibility?

[ Download Now ](https://go.frost.com/go/ict/ka41/latinamericanandcaribbean?campaign_source=0625-ictgo3&utm_source=newsletters&utm_medium=email&utm_campaign=ictjun25&utm_term=gon_jun25&utm_content=ictgo3&hsLang=en)

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## Top Strategic Imperatives for Growth

##### Are you ready to identify major transformations and thrive in the information and communications technology landscape?

![Navigating Growth Challenges in Europe’s Evolving UCaaS Landscape: 8 Strategies for Providers to Refine Value Propositions](https://go.frost.com/hs-fs/hubfs/GON/2025/May/ICT/ICTSI3_May25_GIF.gif?width=627&height=240&name=ICTSI3_May25_GIF.gif)

## Navigating Growth Challenges in Europe’s Evolving UCaaS Landscape

- Delivering AI-ready unified communication-as-a-service (UCaaS) and leveraging growth prospects.
- Maximizing employee equity and harnessing transformative megatrends to grow.
- Developing UCaaS enablement services and identifying new opportunities.

[READ MORE](https://www.frost.com/growth-opportunity-news/information-communications-technology/unified-communications/navigating-growth-challenges-in-europes-evolving-ucaas-landscape-8-strategies-for-providers-to-refine-value-propositions-topsi-cim-rg/?campaign_source=0625-ictsi1&utm_source=newsletters&utm_medium=email&utm_campaign=ictjun25&utm_term=gon_jun25&utm_content=ictsi1)

![Unleashing Growth in 5G IoT: 10 Strategic Imperatives Driving Change in the Americas](https://go.frost.com/hs-fs/hubfs/GON/2025/June/ICT/ICTSI2_Jun25_GIF.gif?width=627&height=240&name=ICTSI2_Jun25_GIF.gif)

## Unleashing Growth in 5G IoT: 10 Strategic Imperatives Driving Change

- Exploring smart city initiatives leveraging 5G IoT for urban planning.
- Capitalizing on quantum computing integration with IoT for enhanced data security.
- Achieving growth with cross-industry IoT applications between healthcare and automotive sectors.

[READ MORE](https://www.frost.com/growth-opportunity-news/information-communications-technology/iot-edge/unleashing-growth-in-5g-iot-10-strategic-imperatives-driving-change-in-the-americas-tm-deliverable-cim-rg/?campaign_source=0625-ictsi2&utm_source=newsletters&utm_medium=email&utm_campaign=ictjun25&utm_term=gon_jun25&utm_content=ictsi2)

![Next-gen Content Delivery Networks (CDNs) and Edge Services: 8 Ways for Providers to Improve Content Distribution, Security, and Digital Experiences](https://go.frost.com/hs-fs/hubfs/GON/2025/June/ICT/ICTSI3_Jun25_GIF.gif?width=627&height=240&name=ICTSI3_Jun25_GIF.gif)

## Next-gen Content Delivery Networks (CDNs) and Edge Services

- Minimizing latency and creating hybrid models and value-add services.
- Aligning strategies for consolidation and capitalizing on industry convergence for growth.
- Sustaining growth by embracing disruptive technologies like AI and machine learning (ML).

[READ MORE](https://www.frost.com/growth-opportunity-news/information-communications-technology/digital-content-services/next-gen-content-delivery-networks-cdns-and-edge-services-8-ways-for-providers-to-improve-content-distribution-security-and-digital-experiences-topsi-cim-rg/?campaign_source=0625-ictsi3&utm_source=newsletters&utm_medium=email&utm_campaign=ictjun25&utm_term=gon_jun25&utm_content=ictsi3)

 UCaaS in Europe

 5G Internet of Things (IoT)

 Content Delivery Networks and Edge

## Frost Radar and Growth Perspectives

![Frost Radar – What Are the Top Companies Transforming the Managed Cloud Services Industry?](https://go.frost.com/hubfs/GON/2021/December/ICT/Images/ICTFR1_Dec21.jpg)

Cloud

#### Managed Cloud Services

How will the rise of generative AI and the integration of AI-driven solutions by managed service providers (MSPs) impact growth?

[ Download Sample ](https://go.frost.com/fr/ict/kaaa_managedcloudservices?campaign_source=0625-ictfr1&utm_source=newsletters&utm_medium=email&utm_campaign=ictjun25&utm_term=gon_jun25&utm_content=ictfr1&hsLang=en)

![Frost Radar – What is the Growth Trajectory of Customer Experience Management Services in Latin America?](https://go.frost.com/hubfs/GON/2025/June/ICT/ICTFR2_Jun25.jpg)

Contact Center Solutions

#### Customer Experience Management (CXM)

How are factors like brand awareness, total revenue, and innovation initiatives elevating CXM services in Latin America?

[ Download Sample ](https://go.frost.com/go/ict/kb75/cxmanagementservices?campaign_source=0625-ictfr2&utm_source=newsletters&utm_medium=email&utm_campaign=ictjun25&utm_term=gon_jun25&utm_content=ictfr2&hsLang=en)

![Frost Radar – Which Growth Opportunities Are Impacting Customer Experience Management Outsourcing in Europe?](https://go.frost.com/hubfs/GON/2022/October/ICT/Images/ICTGI7_Oct22.jpg)

Contact Center Solutions

#### CXM Outsourcing in Europe

How can you gain a competitive edge over the top companies transforming the European CXM outsourcing landscape?

[ Download Sample ](https://go.frost.com/fr/ict/kb43_customerexperiencemanagement?campaign_source=0625-ictfr3&utm_source=newsletters&utm_medium=email&utm_campaign=ictjun25&utm_term=gon_jun25&utm_content=ictfr3&hsLang=en)

![Frost Radar – How Can You Leverage Business Process Management Services for Growth?](https://go.frost.com/hubfs/GON/2023/September/ICT/Images/ICTFR1_Sep23.jpg)

AI and Data Analytics

#### Business Process Management (BPM)

How can you grow by transitioning from labor-centric to technology-first approaches while utilizing AI, data analytics, and automation?

[ Download Sample ](https://go.frost.com/go/ict/pfq1/businessprocessmanagement?campaign_source=0625-ictfr4&utm_source=newsletters&utm_medium=email&utm_campaign=ictjun25&utm_term=gon_jun25&utm_content=ictfr4&hsLang=en)

![Evolution of Contact Centers-as-a-Service (CCaaS): Is the Growth Curve of This Industry Poised for Expansion or Contraction?](https://go.frost.com/hubfs/GON/2022/December/ICT/Images/ICTGI3_Dec22.jpg)

Contact Center Solutions

#### Contact Centers-as-a-Service (CCaaS)

What best practices can help you navigate the competitive dynamics disrupting the contact center ecosystem?

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![How Can Your Company Thrive Amidst the Transformation of North American Wavelength Services and Grow?](https://go.frost.com/hubfs/GON/2025/April/ICT/ICTFR1_Apr25.jpg)

Enterprise Network Services

#### North American Wavelength Services

How is the adoption of advanced technologies driving the demand for wavelength services and creating growth opportunities?

[ Download Sample ](https://go.frost.com/go/ict/kb88_wavelengthservices?campaign_source=0625-ictgi2&utm_source=newsletters&utm_medium=email&utm_campaign=ictjun25&utm_term=gon_jun25&utm_content=ictgi2&hsLang=en)

![What Best Practices Are Driving the Video Conferencing Devices Industry?](https://go.frost.com/hubfs/GON/2023/January/ICT/Images/ICTGO2_Jan23.jpg)

Unified Communications

#### Video Conferencing Devices

What are the new growth levers from AI and workspace modernization accelerating industry resurgence?

[ Download Sample ](https://go.frost.com/go/tv/kaf1_videoconferencingdevicesmarket?campaign_source=0625-ictgi3&utm_source=newsletters&utm_medium=email&utm_campaign=ictjun25&utm_term=gon_jun25&utm_content=ictgi3&hsLang=en)

![Global Customer Experience Management Services: Which Opportunities Showcase Vast Growth Potential?](https://go.frost.com/hubfs/GON/2023/December/ICT/Images/ICTGO1_Dec23.png)

Contact Center Solutions

#### Global CXM Services Industry

Which advancement in AI-based technology solutions will propel the growth potential of CXM services?

[ Download Sample ](https://go.frost.com/go/ict/pfrw_customerexperiencemanagement?campaign_source=0625-ictgi4&utm_source=newsletters&utm_medium=email&utm_campaign=ictjun25&utm_term=gon_jun25&utm_content=ictgi4&hsLang=en)

Growth Webinar Key Takeaways

### Emerging Growth Opportunities in Agentic AI

Frost & Sullivan’s latest ICT webinar shed light on **Growth Strategies to Make the Most of Agentic AI**. Through real-world examples and strategic insights, this webinar explored the evolving AI ecosystem, common missteps, and emerging opportunities in agentic AI. The following growth experts collaborated to share their views on low-code building tools for AI agents, vertical-specific applications, and other enabling technologies:

- **Nishchal Khorana** — Associate Partner, Managing Director, and Growth Coach, ICT at Frost & Sullivan
- **Prem Balasubramanian** – CTO and Head of AI at Hitachi Digital Services
- **Bernardin Arnason** — Growth Expert and Industry Director, ICT at Frost & Sullivan
- **Kiran Kumar** – Growth Expert and Director, ICT at Frost & Sullivan

Schedule a Growth Pipeline Dialog with our experts to dive into the growth priorities for your organization.

[**Schedule Your Growth Dialog** ](https://go.frost.com/gpdialog?campaign_source=0625-ictvideo&utm_source=newsletters&utm_medium=email&utm_campaign=ictjun25&utm_term=gon_jun25&utm_content=ictvideo&hsLang=en)

## Transformational Journey Exclusives

##### What are the major growth opportunities transforming the information and communications technologies (ICT) landscape?

![Opportunities for Wireless Network Optimization: 5G, Private Networks, Wireless Wide Area Networks, Fixed Wireless, and Network Slicing ](https://go.frost.com/hubfs/GON/2023/June/ICT/Images/ICTTJ3_Jun23.jpg)

Enterprise Wireless Services

##### Opportunities for Wireless Network Optimization: 5G, Private Networks, Wireless Wide Area Networks, Fixed Wireless, and Network Slicing

How can you leverage emerging growth prospects and transformative megatrends in next-generation networking to tap into the rising potential of generative AI (GenAI), IoT, quantum computing, and extended reality (XR)?

**Harness Growth Potential!**

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[ Request Info ](https://go.frost.com/information-communications-technologies-newsletter/25/06/archive#popup_module_17277721413223)

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![Capitalizing on Lucrative Growth Opportunities in the AI Ecosystem: What Lies Beyond Autonomous Agents, GenAI, and Data Orchestration? ](https://go.frost.com/hubfs/GON/2024/July/ICT/ICTTJ1_Jul24.png)

AI and Data Analytics

##### Lucrative Growth Opportunities in the AI Ecosystem: What Lies Beyond Autonomous Agents, GenAI, and Data Orchestration?

What advancements are enabling natural language processing (NLP), large language models (LLMs), open-source AI tools, and innovative platforms? How can you utilize the same to embed intelligence into your operations?

**Optimize Growth Strategies!**

[ Download Now ](https://go.frost.com/tgp/ict/aioutlook?campaign_source=0625-icttgp2&utm_source=newsletters&utm_medium=email&utm_campaign=ictjun25&utm_term=gon_jun25&utm_content=icttgp2&hsLang=en)

[ Request Info ](https://go.frost.com/information-communications-technologies-newsletter/25/06/archive#popup_module_17277722525443)

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![Reimagining Connectivity in the Age of Digital Infrastructure: An Interview with Keri Gilder, CEO at Colt Technology Services](https://go.frost.com/hubfs/GON/2025/June/ICT/ICTTJ1_Jun25.jpg)

Transformational Growth Leadership

##### Reimagining Connectivity in the Age of Digital Infrastructure: An Interview with Keri Gilder, CEO at Colt Technology Services

Keri Gilder from Colt Technology Services sheds light on the telecommunication industry’s shift toward software-defined networking, ESG (Environmental, Social, and Governance) initiatives, AI, and quantum technology in connectivity.

**Check Out the Interview!**

[ Download Now ](https://www.frost.com/growth-opportunity-news/information-communications-technology/enterprise-network-services/reimagining-connectivity-in-the-age-of-digital-infrastructure-an-interview-with-keri-gilder-ceo-at-colt-technology-services-tgl-cim-rg/?campaign_source=0625-icttj1&utm_source=newsletters&utm_medium=email&utm_campaign=ictjun25&utm_term=gon_jun25&utm_content=icttj1)

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![Driving Growth in Digital Content Services with AI, Immersive Tech, Edge Processing, and Advanced Security ](https://go.frost.com/hubfs/GON/2025/March/ICT/ICTTJ1_Mar25.jpg)

Digital Content Services

##### Driving Growth in Digital Content Services with AI, Immersive Tech, and Edge Processing

Which transformational growth prospects will redefine digital experience platforms, XR, content delivery networks, digital security, AI-powered content creation, digital advertising, and online video platforms?

**Thrive Amidst Transformation!**

[ Download Now ](https://www.frost.com/growth-opportunity-news/information-communications-technology/metaverse/driving-growth-in-digital-content-services-with-ai-immersive-tech-edge-processing-and-advanced-security-tgp-ig-cim-rg/?campaign_source=0625-icttj2&utm_source=newsletters&utm_medium=email&utm_campaign=ictjun25&utm_term=gon_jun25&utm_content=icttj2)

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![Innovative Providers Supercharging Hybrid Cloud Storage with AI, Enhanced Security, and More! ](https://go.frost.com/hubfs/GON/2025/March/ICT/ICTTJ2_Mar25.jpg)

Cloud

##### Innovative Providers Supercharging Hybrid Cloud Storage with AI, Enhanced Security, and More!

How can your team grow by developing edge-to-cloud hybrid storage options, prioritizing built-in cybersecurity and certifications, and incorporating AIOps into hybrid cloud storage platforms?

**Leverage Growth Avenues!**

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[ Request Info ](https://go.frost.com/information-communications-technologies-newsletter/25/06/archive#popup_module_17412271522868)

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![Harnessing the Potential of Immersive Tech and the Metaverse ](https://go.frost.com/hubfs/GON/2024/September/ICT/ICTTJ2_Sep24.jpg)

Digital Content Services

##### Harnessing the Potential of Immersive Technology and the Metaverse to Achieve Growth

As virtual reality (VR), augmented reality (AR), assisted reality (AsR), and mixed reality (MR) gain traction, how will use cases like virtual training, simulation, and immersive customer engagement impact growth?

**Identify Growth Prospects!**

[ Learn More ](https://www.frost.com/growth-opportunity-news/information-communications-technology/metaverse/harnessing-the-potential-of-immersive-tech-and-the-metaverse-kts-cim-rg/?campaign_source=0625-icttj4&utm_source=newsletters&utm_medium=email&utm_campaign=ictjun25&utm_term=gon_jun25&utm_content=icttj4)

[ Request Info ](https://go.frost.com/information-communications-technologies-newsletter/25/06/archive#popup_module_174122715228619)

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#### Frost Growth Experts

[![Frost Growth Experts](https://go.frost.com/hubfs/GON/2024/Other/FGE%20New%20Banner.jpg) 

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Are you a Subject Matter Expert (SME), retired industry professional, or scholar looking to leverage your expertise? Join Frost Growth Experts, an international community where top professionals collaborate to solve business-critical growth challenges. 

Together, we drive success for corporations, industry experts, and Frost & Sullivan, creating value for all.

At Frost Growth Experts, you'll work on project-based initiatives, allowing you to apply your knowledge in meaningful ways. Whether you're passionate about engaging in paid projects or contributing to community efforts to create social change, we invite you to be a part of our network!

[Click here](https://growth.frost.com/expert?campaign_source=campaign_source=0625-ictfge1&utm_source=newsletters&utm_medium=email&utm_campaign=ictjun25&utm_term=gon_jun25&utm_content=ictfge1) to learn more about joining us

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#### Launching the Security Growth Opportunity Newsletter

We are excited to announce the launch of the security growth opportunity newsletter from June 2025, which will explore major growth opportunities, best practices, and transformations across various industries like cybersecurity, commercial & public security, and much more:

[Click here](https://www.frost.com/analytics/industry/security/?campaign_source=0625-ictsec&utm_source=newsletters&utm_medium=email&utm_campaign=ictjun25&utm_term=gon_jun25&utm_content=ictsec) to learn more about our security transformational journey and subscribe to the newsletter.

[ Learn More ](https://www.frost.com/analytics/industry/security/?campaign_source=0625-ictsec&utm_source=newsletters&utm_medium=email&utm_campaign=ictjun25&utm_term=gon_jun25&utm_content=ictsec)

## Frost Perspectives

##### Cloud Transformation and Growth Opportunities for 2025: Adapting to AI, Security, and Emerging Technologies

As companies accelerate their digital transformation initiatives, the cloud serves as a critical foundation for AI-driven solutions, enabling organizations to enhance their capabilities and meet evolving customer needs. Consequently, the global cloud computing, infrastructure, and platforms industry is set to expand at a CAGR of 25.4%, rising from $235.99 billion in 2023 to $915.9 billion by 2029.

[![Cloud Transformation and Growth Opportunities for 2025: Adapting to AI, Security, and Emerging Technologies](https://go.frost.com/hs-fs/hubfs/Images/2021/NA%20EVENTS/RedHat/%7Babcd5803-090d-4681-9c59-b4f3ed92f319%7D_Read_More.png?width=100&height=29&name=%7Babcd5803-090d-4681-9c59-b4f3ed92f319%7D_Read_More.png)](https://www.frost.com/growth-opportunity-news/information-communications-technology/cloud/cloud-transformation-and-growth-opportunities-for-2025-adapting-to-ai-security-and-emerging-technologies-tgp-outlook-cim-rg/%20?campaign_source=0625-ictai1&utm_source=newsletters&utm_medium=email&utm_campaign=ictjun25&utm_term=gon_jun25&utm_content=ictai1)

##### From Connected to Intelligent: Pivoting Business Communications in the Age of AI and Hybrid Work

Today, digital transformation initiatives, changing workforce dynamics, and the need for holistic customer experience (CX) are spurring transformative changes in the way organizations approach unified communications and collaboration (UCC). Moreover, office modernization initiatives and AI-driven innovations are enabling more adaptive and experiential workplace ecosystems through advanced UCC platforms. Further, with the rise of hybrid and remote work models, businesses are striving to consolidate isolated communication tools, positioning cloud communications as the preferred mode of deployment. This shift underscores the need for mature applications like email, voice, and web conferencing to evolve—facilitating intelligent analytics, automation, and customization.

[![From Connected to Intelligent: Pivoting Business Communications in the Age of AI and Hybrid Work](https://go.frost.com/hs-fs/hubfs/Images/2021/NA%20EVENTS/RedHat/%7Babcd5803-090d-4681-9c59-b4f3ed92f319%7D_Read_More.png?width=100&height=29&name=%7Babcd5803-090d-4681-9c59-b4f3ed92f319%7D_Read_More.png)](https://www.frost.com/growth-opportunity-news/information-communications-technology/unified-communications/from-connected-to-intelligent-pivoting-business-communications-in-the-age-of-ai-and-hybrid-work-tgp-ig-cim-rg/?campaign_source=0625-ictai2&utm_source=newsletters&utm_medium=email&utm_campaign=ictjun25&utm_term=gon_jun25&utm_content=ictai2)

##### Driving Growth in Massive IoT: Competitive Benchmarking of 7 Leading Non-Licensed LPWAN Platforms

Massive IoT is transforming industries, enabling new applications in asset tracking, smart metering, intelligent agriculture, fleet management, and smart cities. At the heart of this evolution are non-licensed low-power wide-area networks (LPWANs), which provide cost-effective, long-range, and low-power connectivity for IoT devices. Further, with LPWAN connections growing by 22.7% just in 2024, businesses feel the urgency of harnessing these technologies for optimized power consumption, extended coverage, and scalable IoT deployments. Now, as adoption accelerates, industry incumbents are striving to address security, interoperability, and network reliability concerns associated with emerging LPWAN platforms and maximize customer value.

[![Driving Growth in Massive IoT: Competitive Benchmarking of 7 Leading Non-Licensed LPWAN Platforms](https://go.frost.com/hs-fs/hubfs/Images/2021/NA%20EVENTS/RedHat/%7Babcd5803-090d-4681-9c59-b4f3ed92f319%7D_Read_More.png?width=100&height=29&name=%7Babcd5803-090d-4681-9c59-b4f3ed92f319%7D_Read_More.png)](https://www.frost.com/growth-opportunity-news/information-communications-technology/iot-edge/driving-growth-in-massive-iot-competitive-benchmarking-of-7-leading-non-licensed-lpwan-platforms-tgc-fr-ig-cim-rg/?campaign_source=0625-ictai3&utm_source=newsletters&utm_medium=email&utm_campaign=ictjun25&utm_term=gon_jun25&utm_content=ictai3)

## Press Releases and Events

- Data Center Services
- Mobile Communications
- Plain Old Telephone Service Replacement

##### Ascenty Applauded by Frost & Sullivan for Delivering Future-ready, World-class Data Center Infrastructure Solutions and Its Industry-leading Position

Frost & Sullivan analyzed the data center services industry and, based on its findings, recognizes Ascenty with the 2024 Latin American Company of the Year Award. The company is Latin America’s largest connectivity and data center services provider. It has 34 data centers in operation and construction across Brazil, Chile, Mexico, and Colombia, and these are interconnected by a proprietary 5,000-kilometer (km) fiber-optic network. Ascenty builds and manages state-of-the-art facilities for leading global cloud and technology providers and for national and global clients in diverse sectors. Its growth is backed by Brookfield Infrastructure Partners, a Canadian asset management firm, and Digital Realty, the world’s largest data center operator (which has over 300 locations spanning North America, Europe, Latin America, Asia, and Australia).

[![Ascenty Applauded by Frost & Sullivan for Delivering Future-ready, World-class Data Center Infrastructure Solutions and Its Market-Leading Position](https://go.frost.com/hs-fs/hubfs/Images/2021/NA%20EVENTS/RedHat/%7Babcd5803-090d-4681-9c59-b4f3ed92f319%7D_Read_More.png?width=150&height=43&name=%7Babcd5803-090d-4681-9c59-b4f3ed92f319%7D_Read_More.png)](https://www.frost.com/news/press-releases/ascenty-applauded-by-frost-sullivan-for-delivering-future-ready-world-class-data-center-infrastructure-solutions-and-its-market-leading-position/?campaign_source=0625-ictpr1&utm_source=newsletters&utm_medium=email&utm_campaign=ictjun25&utm_term=gon_jun25&utm_content=ictpr1)

##### Frost & Sullivan Awards Spectralink with the 2025 Global Customer Value Leadership Award for Delivering Unmatched Mobile Communication Experiences

Frost & Sullivan has awarded Spectralink the 2025 Global Customer Value Leadership Award for its outstanding DECT solutions, recognizing the company’s exceptional commitment to delivering reliable, high-performance communication solutions in mission-critical environments. This prestigious award highlights Spectralink’s leadership in the enterprise mobility space, showcasing its legacy of over 35 years of innovation, expertise, and a relentless drive to transform the future of communication.

[![Frost & Sullivan Awards Spectralink with the 2025 Global Customer Value Leadership Award for Delivering Unmatched Mobile Communication Experiences](https://go.frost.com/hs-fs/hubfs/Images/2021/NA%20EVENTS/RedHat/%7Babcd5803-090d-4681-9c59-b4f3ed92f319%7D_Read_More.png?width=150&height=43&name=%7Babcd5803-090d-4681-9c59-b4f3ed92f319%7D_Read_More.png)](https://www.frost.com/news/press-releases/frost-sullivan-awards-spectralink-with-the-2025-global-customer-value-leadership-award-for-delivering-unmatched-mobile-communication-experiences/?campaign_source=0625-ictpr2&utm_source=newsletters&utm_medium=email&utm_campaign=ictjun25&utm_term=gon_jun25&utm_content=ictpr2)

##### Ooma Awarded Frost & Sullivan’s 2025 North American Competitive Strategy Leadership Award for Transforming Legacy POTS Communications with Its Innovative AirDial Solution

Frost & Sullivan analyzed the plain old telephone service (POTS) replacement industry and, based on its findings, recognizes Ooma with the 2025 North American Competitive Strategy Leadership Award. The company’s flagship Ooma AirDial solution provides businesses with a seamless, secure, and cost-effective alternative to legacy POTS lines, helping organizations transition to next-generation connectivity without compromising reliability or compliance.

[![Ooma Awarded Frost & Sullivan’s 2025 North American Competitive Strategy Leadership Award for Transforming Legacy POTS Communications with Its Innovative AirDial Solution](https://go.frost.com/hs-fs/hubfs/Images/2021/NA%20EVENTS/RedHat/%7Babcd5803-090d-4681-9c59-b4f3ed92f319%7D_Read_More.png?width=150&height=43&name=%7Babcd5803-090d-4681-9c59-b4f3ed92f319%7D_Read_More.png)](https://www.frost.com/news/press-releases/ooma-awarded-frost-sullivans-2025-north-american-competitive-strategy-leadership-award-for-transforming-legacy-pots-communications-with-its-innovative-airdial-solution/?campaign_source=0625-ictpr3&utm_source=newsletters&utm_medium=email&utm_campaign=ictjun25&utm_term=gon_jun25&utm_content=ictpr3)

## Growth Webinars

##### Our webinars are renowned among industry leaders for their thought-provoking sessions that foster collaboration and drive transformation. Join our upcoming webinars to discover how your organization can leverage new opportunities to enable transformational growth and thrive amid rising competitive intensity.

[Transformation in Global Energy: Impact of AI on Energy Demand & Infrastructure within Data Centers](https://frost.zoom.us/webinar/register/9317486122288/WN_fLL_Gs2ISpu1GtCzWp4p_w#/registration)  
[Jun 17th, 2025 10:00 AM EDT](https://frost.zoom.us/webinar/register/9317486122288/WN_fLL_Gs2ISpu1GtCzWp4p_w#/registration)

##### AI in Energy

**Transformation in Global Energy**: Impact of AI on Energy Demand & Infrastructure within Data Centers

Jun 17th, 2025 10:00 AM EDT

[![Transformation in Global Energy: Impact of AI on Energy Demand & Infrastructure within Data Centers](https://go.frost.com/hs-fs/hubfs/Images/Events/Events/2020/%7B23b980f9-ecbe-4788-aafc-2bf7c21f9039%7D_RegisterNow_Btn.png?width=150&height=43&name=%7B23b980f9-ecbe-4788-aafc-2bf7c21f9039%7D_RegisterNow_Btn.png)](https://frost.zoom.us/webinar/register/9317486122288/WN_fLL_Gs2ISpu1GtCzWp4p_w#/registration)

[Growth Opportunities in Next-gen Materials Discovery: AI and Quantum Computing as Catalysts for Innovation](https://frost.zoom.us/webinar/register/7017484114217/WN_5XL7SPTtTfupri1uIzON_A#/registration)  
[Jun 18th, 2025 9:00 AM EDT](https://frost.zoom.us/webinar/register/7017484114217/WN_5XL7SPTtTfupri1uIzON_A#/registration)

##### AI in Materials

**Growth Opportunities in Next-gen Materials Discovery**: AI and Quantum Computing as Catalysts for High-value Innovation and Industry Leadership

Jun 18th, 2025 9:00 AM EDT

[![Growth Opportunities in Next-gen Materials Discovery: AI and Quantum Computing as Catalysts for High-value Innovation and Industry Leadership](https://go.frost.com/hs-fs/hubfs/Images/Events/Events/2020/%7B23b980f9-ecbe-4788-aafc-2bf7c21f9039%7D_RegisterNow_Btn.png?width=150&height=43&name=%7B23b980f9-ecbe-4788-aafc-2bf7c21f9039%7D_RegisterNow_Btn.png)](https://frost.zoom.us/webinar/register/7017484114217/WN_5XL7SPTtTfupri1uIzON_A#/registration)

[AI-powered Disruptions: Advanced AI Models Shaping Healthcare](https://frost.zoom.us/webinar/register/4817374662009/WN_w9Ab7eD3RYGuijnMRC6roA#/registration)  
[Jun 19th, 2025 11:00 AM EDT](https://frost.zoom.us/webinar/register/4817374662009/WN_w9Ab7eD3RYGuijnMRC6roA#/registration)

##### AI in Healthcare

**AI-powered Disruptions**: How Advanced AI Models Are Shaping New Healthcare Ecosystems

Jun 19th, 2025 11:00 AM EDT

[![AI-powered Disruptions: How Advanced AI Models Are Shaping New Healthcare Ecosystems](https://go.frost.com/hs-fs/hubfs/Images/Events/Events/2020/%7B23b980f9-ecbe-4788-aafc-2bf7c21f9039%7D_RegisterNow_Btn.png?width=150&height=43&name=%7B23b980f9-ecbe-4788-aafc-2bf7c21f9039%7D_RegisterNow_Btn.png)](https://frost.zoom.us/webinar/register/4817374662009/WN_w9Ab7eD3RYGuijnMRC6roA#/registration)

[• Agentic AI](https://www.frost.com/ondemand-growth-webinars/?gctt_date=&industry=Information%2FComm+Technology&sector=&gctt_region=&strategic_imperatives=&growth_processes=&ig6=&career_track=&gctt_search=&gctt_sort=&cur_page=1)  
[• Immersive Technologies](https://www.frost.com/ondemand-growth-webinars/?gctt_date=&industry=Information%2FComm+Technology&sector=&gctt_region=&strategic_imperatives=&growth_processes=&ig6=&career_track=&gctt_search=&gctt_sort=&cur_page=1)  
[• Contact Center Ecosystem](https://www.frost.com/ondemand-growth-webinars/?gctt_date=&industry=Information%2FComm+Technology&sector=&gctt_region=&strategic_imperatives=&growth_processes=&ig6=&career_track=&gctt_search=&gctt_sort=&cur_page=1)

##### On-Demand Webinars

Check out the on-demand growth webinars covering the information and communications technology space

- Growth Strategies to Make the Most of Agentic AI
- Immersive Technologies: Augmented Reality (AR), Mixed Reality (MR), Virtual Reality (VR), and the Metaverse
- Contact Center Ecosystem

[![Career Tracks and Growth Processes](https://go.frost.com/hs-fs/hubfs/Images/Events/Events/2020/%7B23b980f9-ecbe-4788-aafc-2bf7c21f9039%7D_RegisterNow_Btn.png?width=150&height=43&name=%7B23b980f9-ecbe-4788-aafc-2bf7c21f9039%7D_RegisterNow_Btn.png)](https://www.frost.com/ondemand-growth-webinars/?gctt_date=&industry=Information%2FComm+Technology&sector=&gctt_region=&strategic_imperatives=&growth_processes=&ig6=&career_track=&gctt_search=&gctt_sort=&cur_page=1)

## Featured

##### **Best Practices Recognition**

What are the top companies across various regions and industries in terms of leadership and innovation?

[ Learn More ](https://www.frost.com/analytics/best-practices-recognition/?campaign_source=0625-ictawbt&utm_source=newsletters&utm_medium=email&utm_campaign=ictjun25&utm_term=gon_jun25&utm_content=ictawbt)

[ Request Info ](https://go.frost.com/information-communications-technologies-newsletter/25/06/archive#popup_module_17277725421413)

### Request More Information

##### **Economic Analytics**

Unlock your strategic edge amid Trump-era trade shifts with our transformational workshop

[ Learn More ](https://go.frost.com/cta/ea/trumpandtariffsworkshop?campaign_source=0625-ictei1&utm_source=newsletters&utm_medium=email&utm_campaign=ictjun25&utm_term=gon_jun25&utm_content=ictei1&hsLang=en)

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### Request More Information

##### **Business & Financial Services**

How can law firms achieve growth in the automotive, healthcare, technology, and energy industries?

[ Learn More ](https://go.frost.com/tgp/bfs/lawfirmadvisory?campaign_source=0625-ictbfs1&utm_source=newsletters&utm_medium=email&utm_campaign=ictjun25&utm_term=gon_jun25&utm_content=ictbfs1&hsLang=en)

[ Request Info ](https://go.frost.com/information-communications-technologies-newsletter/25/06/archive#popup_module_17277726389043)

### Request More Information

## Upcoming Frost & Sullivan Events

[![Customer Experience 2025](https://go.frost.com/hs-fs/hubfs/GON/2024/May/General/GENGG_May24.jpg?width=800&height=550&name=GENGG_May24.jpg) ](https://www.customercontactmindxchange.com/cx/?campaign_source=0625-goneve4&utm_source=newsletters&utm_medium=email&utm_campaign=ictjun25&utm_term=gon_jun25&utm_content=goneve4)

##### [ Customer Experience 2025 ](https://www.customercontactmindxchange.com/cx/?campaign_source=0625-goneve4&utm_source=newsletters&utm_medium=email&utm_campaign=ictjun25&utm_term=gon_jun25&utm_content=goneve4)

 Jun 24, 2025, 8:00 AM —  Jun 26, 2025, 5:00 PM

 Omni Los Angeles Hotel at California Plaza, Los Angeles, CA

##### A Frost & Sullivan Executive MindXchange

[ Learn More ](https://www.customercontactmindxchange.com/cx/?campaign_source=0625-goneve4&utm_source=newsletters&utm_medium=email&utm_campaign=ictjun25&utm_term=gon_jun25&utm_content=goneve4)

[![Innovation Workshop & Tour: A Quarterly Series](https://go.frost.com/hs-fs/hubfs/GON/2024/September/General/Upcoming_Event_Banner_Sep24.png?width=800&height=550&name=Upcoming_Event_Banner_Sep24.png) ](https://www.frost.com/events/innovation/workshop-tour/q3/?campaign_source=0625-goneve5&utm_source=newsletters&utm_medium=email&utm_campaign=ictjun25&utm_term=gon_jun25&utm_content=goneve5)

##### [ Innovation Workshop & Tour: A Quarterly Series ](https://www.frost.com/events/innovation/workshop-tour/q3/?campaign_source=0625-goneve5&utm_source=newsletters&utm_medium=email&utm_campaign=ictjun25&utm_term=gon_jun25&utm_content=goneve5)

 Sep 15, 2025, 12:00 PM —  Sep 17, 2025, 12:00 PM

 Georgia Tech Advanced Technology Development Center (ATDC), USA

##### Supporting Transformative Innovation

[ Learn More ](https://www.frost.com/events/innovation/workshop-tour/q3/?campaign_source=0625-goneve5&utm_source=newsletters&utm_medium=email&utm_campaign=ictjun25&utm_term=gon_jun25&utm_content=goneve5)

[![21st Annual Customer Contact West](https://go.frost.com/hs-fs/hubfs/GON/2024/August/General/GENTGP_Aug24.png?width=800&height=550&name=GENTGP_Aug24.png) ](https://www.customercontactmindxchange.com/west/?campaign_source=0625-goneve6&utm_source=newsletters&utm_medium=email&utm_campaign=ictjun25&utm_term=gon_jun25&utm_content=goneve6)

##### [ 21st Annual Customer Contact West ](https://www.customercontactmindxchange.com/west/?campaign_source=0625-goneve6&utm_source=newsletters&utm_medium=email&utm_campaign=ictjun25&utm_term=gon_jun25&utm_content=goneve6)

 Oct 19, 2025, 8:00 AM —  Oct 22, 2025, 4:00 PM

 Tucson, AZ

##### A Frost & Sullivan Executive MindXchange

[ Learn More ](https://www.customercontactmindxchange.com/west/?campaign_source=0625-goneve6&utm_source=newsletters&utm_medium=email&utm_campaign=ictjun25&utm_term=gon_jun25&utm_content=goneve6)

[![Innovation Workshop & Tour: A Quarterly Series](https://go.frost.com/hs-fs/hubfs/GON/2024/May/General/GENSI_May24.jpg?width=800&height=550&name=GENSI_May24.jpg) ](https://www.frost.com/events/innovation/workshop-tour/q4/?campaign_source=0625-goneve7&utm_source=newsletters&utm_medium=email&utm_campaign=ictjun25&utm_term=gon_jun25&utm_content=goneve7)

##### [ Innovation Workshop & Tour: A Quarterly Series ](https://www.frost.com/events/innovation/workshop-tour/q4/?campaign_source=0625-goneve7&utm_source=newsletters&utm_medium=email&utm_campaign=ictjun25&utm_term=gon_jun25&utm_content=goneve7)

 Dec 09, 2025, 8:30 AM —  4:45 PM

 Nokia Executive Experience Center, Dallas, TX

##### Powering Organic Growth through Product Innovation

[ Learn More ](https://www.frost.com/events/innovation/workshop-tour/q4/?campaign_source=0625-goneve7&utm_source=newsletters&utm_medium=email&utm_campaign=ictjun25&utm_term=gon_jun25&utm_content=goneve7)

[![Frost and Sullivan Institute](https://go.frost.com/hubfs/GON/2024/Other/PH-FSI-2024.jpg) 

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