Top Growth Opportunities
Major Growth Prospects Shaping the State of the Cloud Among Small Businesses and Driving the Digitalization Journey
- How are you positioning your business to leverage new growth opportunities through automation and cloud transformation?
- In what ways can small businesses capitalize on public, multi-cloud, and hybrid infrastructure to gain a competitive edge?
- What strategies is your company using to achieve growth through cloud and AI investments?
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Opportunities in Latin American and Caribbean Unified Communication-as-a-Service (UCaaS) and Cloud Meeting Services
- How are you leveraging the hybrid business model to meet scalability demands and drive growth in retail or logistics domains?
- What megatrend should your team follow to fuel growth through the adoption of cloud communications and collaboration platforms?
- What role does user experience across multiple devices play in your strategy to accelerate UCaaS adoption?
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Desktop, Voice Over Wireless Local Area Network (VoWLAN), and Digital Enhanced Cordless Telecommunications (DECT) Phones
- How can businesses fuel innovation in private branch exchange (PBX) and cordless phone functions to stay competitive?
- How is your team transforming desktop and cordless phones to integrate into broader collaboration and workflow systems?
- How is your organization leveraging the megatrend of hybrid work to drive growth through AI-powered communication tools?
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Top Strategic Imperatives for Growth
Are you ready to identify major transformations and thrive in the information and communications technology landscape?
AI Megatrends Shaping the Age of Agentic AI
- Harnessing Agentic AI to optimize production lines and transform preventive healthcare interventions.
- Adapting AI algorithms and software to ensure better alignment with sovereign AI mandates.
- Navigating challenges such as data silos through value-added services to empower enterprises.
Cloud Strategies: Managed Cloud Infrastructure and Application Services
- Leveraging generative AI (GenAI) and financial operations (FinOps) and identifying new opportunities.
- Achieving differentiation through verticalized cloud services and harnessing growth avenues.
- Sustaining growth with data sovereignty and cybersecurity.
Agentic AI
Cloud
Frost Radar and Growth Perspectives
Opportunities for UCaaS Platform Providers
How can proprietary cloud communications and collaboration platforms help achieve growth?
Growth of the Demand-side Platform (DSP) Industry
What growth potential do you see in offering both self-service and managed-service DSP solutions?
Growth Avenues in Business Process Management Services
How are you using automation and AI-driven analytics to gain an edge in customer experience?
Consumer Communication Service Industry
How can your team identify and address growth gaps in residential multichannel video services?
Tariffs Impacting the Retail Customer Experience Space
What role does your contact center play in achieving growth through customer engagement?
North American Communication Services
What best practices are emerging in the fiber to the x (FTTx) segment for sustainable growth?
Key Growth Opportunities in Network Services
How are megatrends like AI and automation shaping the future of network services businesses?
North American Dedicated Internet Access (DIA) Services
How can the increasing number of connected Internet of Things (IoT) devices drive the DIA space?
Enterprise Network Services
Open and Virtual Radio Access Network (RAN)
As 5G service providers accelerate global rollouts, open RAN (O-RAN) and virtual RAN (vRAN) are reshaping the future of wireless technology, enabling faster deployment, reduced costs, and enhanced performance for a variety of use cases. Moreover, this evolution is helping providers meet the growing demand for high-speed, low-latency connectivity, particularly in underserved geographies. This implies that, although O-RAN and vRAN currently represent only a small fraction of the overall RAN industry, they are poised for significant growth through to 2028, while outpacing traditional RAN and altering competitive dynamics.
Schedule a Growth Pipeline Dialog with our experts to dive into the growth priorities for your organization.
Transformational Journey Exclusives
What are the major growth opportunities transforming the information and communications technologies (ICT) landscape?
Information and Communications Technology (ICT) Breakthroughs: Connectivity and Intelligence
What best practices are you adopting to accelerate growth through 5G/6G connectivity? Is your team ready to scale with Internet of Things (IoT)-driven connected environments and new service models?
Discover Growth Hubs!
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Tapping Into the Fastest-growing Segments of Enterprise Network Services
What opportunities can your business capture by shifting from hardware-based infrastructure to service-centric models like network-as-a-service (NaaS) and software-defined wide area networks (SD-WAN)?
Implement Megatrends!
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Enabling IoT Operations with Generative AI, Private 5G, and Multi-access Edge Computing (MEC)
What strategies should your company prioritize to integrate embedded SIMs (eSIMs), integrated subscriber identity modules (iSIMs), and 5G IoT technologies into your digital ecosystem, enabling industry expansion?
Adopt Best Practices!
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Opportunities in the AI Ecosystem: Beyond Autonomous Agents, GenAI, and Data Orchestration
What advancements are enabling natural language processing (NLP), large language models (LLMs), open-source AI tools, and innovative platforms? How can you utilize the same to embed intelligence into your operations?
Optimize Growth Strategies!
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Reimagining Connectivity in the Age of Digital Infrastructure: An Interview with Keri Gilder
Keri Gilder from Colt Technology Services sheds light on the telecommunication industry’s shift toward software-defined networking, environmental, social, and governance (ESG) initiatives, AI, and quantum technology in connectivity.
Check Out the Interview!
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Securing Digital Commerce with AI and Automation: An Interview with Michael Reitblat, CEO at Forter
Michael Reitblat from Forter shares perspectives on how digital commerce is being transformed by AI, automation, and identity-first innovation to help companies optimize trust, scale, and customer experience (CX) in an increasingly hybrid and digital world.
Explore the Interview!
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We are excited to introduce the Transformational Leadership Retreat Center- a space designed to inspire reflection, renewal, and purpose-driven leadership. Created for changemakers, visionaries, and impact-driven leaders, the retreat offers a sanctuary to pause, gain perspective, and reimagine systems-level solutions. Nestled in a tranquil natural setting, it serves as a platform for deep thinking, collaborative incubation, reinventing, and empowering individuals to reconnect with their mission and lead with greater clarity.
Frost Perspectives
Building Resilient Network Strategies for Tomorrow’s Digital Demands: Growth Opportunities in Intelligent Network Automation and Dedicated Internet Access
Enterprise network services encompass the tools, technologies, and systems that keep organizations, devices, and people connected. This space is quickly evolving, driven by advancements in cloud-native networking, automation, 5G, and edge computing. Together, these innovations are supercharging network architectures, making them more scalable, easier to manage, and capable of real-time reconfigurations.
Innovative Providers Supercharging Hybrid Cloud Storage with AI, Enhanced Security, and More!
The rise of generative AI (GenAI), immersive technologies, and the Internet of Things (IoT) is generating massive data streams — but managing these efficiently is no small feat. Today, enterprise data is scattered across public, private, edge, and on-premises environments — in multiple formats, structures, locations, and modalities. Now, as advancing technologies drive exponential data growth, connecting disparate and siloed data infrastructures is becoming more complex.
How AI, Private 5G, MEC, and Embedded Security Fuel the IoT Transformation
In the age of ubiquitous connectivity, IoT technology has evolved far beyond simply linking devices — it’s now about building intelligent, responsive ecosystems that can sense, learn, and act autonomously. We’re witnessing a pivotal shift where once-hypothetical concepts like digital twins, predictive analytics, and autonomous systems are being deployed at scale — powered by the Artificial Intelligence of Things (AIoT). This brings with it the potential of intelligent decision-making, higher operational efficiencies, and better customer experience (CX).
Frost & Sullivan and Twimbit Announce Strategic Partnership to Accelerate Customer Experience (CX) Innovation with AI-Powered Analytics
Frost & Sullivan, a global leader in transformational growth advisory and analytics, and Twimbit, a pioneering provider of AI-driven analysis and innovation frameworks, today announced a strategic partnership set to redefine how organizations access, interpret, and act on industry intelligence. This collaboration brings together Frost & Sullivan’s expansive global presence and renowned cross-industry expertise with Twimbit’s cutting-edge AI tools and customer experience (CX) innovation frameworks. Together, the partnership aims to deliver unparalleled value to enterprises navigating the rapidly evolving landscapes of telecom, banking, and enterprise go-to-market (GTM) strategies.
Spurring Revolutionary Change in Embedded Finance: Megatrends and New Opportunities in Digital Payments and BaaS
The need for digital payments, virtual wallets, and embedded finance solutions is expanding across verticals, with businesses in retail, e-commerce, travel, and transportation showing especially strong momentum in the APAC region. This is driven by open banking initiatives, regulatory support, and fintech innovation. As a result, the payments and Banking-as-a-Service (BaaS) vertical is evolving — ushering in service-based pricing models, smart payment hubs, and new avenues for cross-industry collaboration — all aimed at delivering more personalized and seamless customer experience (CX).
Press Releases
- Video Commerce
- Enterprise Compliance
- ABM
- UCaaS
Firework Recognized with Frost & Sullivan’s 2025 Global Competitive Strategy Leadership Award
Frost & Sullivan analyzed the video commerce industry and, based on its findings, recognizes Firework with the 2025 Global Competitive Strategy Leadership Award. Firework has emerged as a leading player in the video commerce space by empowering brands with immersive AI-driven video experiences. By integrating shoppable video content into websites and digital storefronts, Firework helps businesses drive engagement, increase conversions through sourcing and syndicating rich video content and redefine digital shopping experiences.
ASC Earns Frost & Sullivan’s 2025 Global Competitive Strategy Leadership Award for Revolutionizing Enterprise Compliance with Cutting-Edge, Omnichannel Recording and AI-Powered Analytics
Frost & Sullivan analyzed the compliance recording and analytics industry and, based on its findings, recognizes ASC Technologies with the 2025 Global Competitive Strategy Leadership Award. ASC is a leading provider of sophisticated compliance recording, AI-based analytics, and quality management solutions that help organizations close compliance gaps, enhance the customer experience, and gain valuable insights through AI-powered analysis – all while meeting stringent regulatory standards.
Expandi Group Awarded Frost & Sullivan’s 2025 Global Competitive Strategy Leadership Award for Democratizing Account-Based Marketing with Scalable, High-ROI Solutions
Frost & Sullivan analyzed the account-based marketing (ABM) industry and, based on its findings, recognizes Expandi Group with the 2025 Global Competitive Strategy Leadership Award. Expandi is a forward-thinking, data-driven ABM solutions provider that delivers highly personalized marketing experiences at scale through a flexible and modular platform, uniquely tailored to support the ever-evolving needs of global small and medium-sized businesses (SMBs).
Gamma Communications Recognized with Frost & Sullivan’s 2024 European UCaaS Competitive Strategy Leadership Award
Frost & Sullivan is proud to present Gamma Communications with the 2024 Competitive Strategy Leadership Award in the European unified communications as a service (UCaaS) industry. This prestigious accolade acknowledges Gamma’s outstanding execution of growth strategies, strong commitment to customer experience, and continued innovation across the European communications landscape.
Growth Webinars
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On-demand Webinars
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Best Practices Recognition
What are the top companies across various regions and industries in terms of leadership and innovation?
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Economic Analytics
UAE's macroeconomic transformation: What are the significant growth opportunities?
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Business & Financial Services
What are the top 10 digital technologies impacting the growth of the financial landscape?