Growth Opportunity Newsletter – Information & Communications Technology | A Transformational Growth Journey Powered by the Growth Pipeline Engine

Top Growth Opportunities

Major Growth Prospects Shaping the State of the Cloud Among Small Businesses and Driving the Digitalization Journey
Major Growth Prospects Shaping the State of the Cloud Among Small Businesses and Driving the Digitalization Journey
  • How are you positioning your business to leverage new growth opportunities through automation and cloud transformation?
  • In what ways can small businesses capitalize on public, multi-cloud, and hybrid infrastructure to gain a competitive edge?
  • What strategies is your company using to achieve growth through cloud and AI investments?
Growth Opportunities in Latin American and Caribbean Unified Communication-as-a-Service (UCaaS) and Cloud Meeting Service
Opportunities in Latin American and Caribbean Unified Communication-as-a-Service (UCaaS) and Cloud Meeting Services
  • How are you leveraging the hybrid business model to meet scalability demands and drive growth in retail or logistics domains?
  • What megatrend should your team follow to fuel growth through the adoption of cloud communications and collaboration platforms?
  • What role does user experience across multiple devices play in your strategy to accelerate UCaaS adoption?
Desktop, Voice Over Wireless Local Area Network (VoWLAN), and Digital Enhanced Cordless Telecommunications (DECT) Phones
Desktop, Voice Over Wireless Local Area Network (VoWLAN), and Digital Enhanced Cordless Telecommunications (DECT) Phones
  • How can businesses fuel innovation in private branch exchange (PBX) and cordless phone functions to stay competitive?
  • How is your team transforming desktop and cordless phones to integrate into broader collaboration and workflow systems?
  • How is your organization leveraging the megatrend of hybrid work to drive growth through AI-powered communication tools?

Top Strategic Imperatives for Growth

Are you ready to identify major transformations and thrive in the information and communications technology landscape?

Capitalizing on AI Megatrends for Competitive Differentiation: 8 Strategies to Win in the Age of Agentic AI

AI Megatrends Shaping the Age of Agentic AI

  • Harnessing Agentic AI to optimize production lines and transform preventive healthcare interventions.
  • Adapting AI algorithms and software to ensure better alignment with sovereign AI mandates.
  • Navigating challenges such as data silos through value-added services to empower enterprises.

READ MORE

Future-ready Cloud Strategies: 8 Ways to Thrive Amid the Transformation of Managed Cloud Infrastructure and Application Services

Cloud Strategies: Managed Cloud Infrastructure and Application Services

  • Leveraging generative AI (GenAI) and financial operations (FinOps) and identifying new opportunities.
  • Achieving differentiation through verticalized cloud services and harnessing growth avenues.
  • Sustaining growth with data sovereignty and cybersecurity.

READ MORE

Agentic AI

Cloud

Frost Radar and Growth Perspectives

Frost Radar™: UCaaS Platform Providers, 2025

Opportunities for UCaaS Platform Providers

How can proprietary cloud communications and collaboration platforms help achieve growth?

Frost Radar™: Demand-Side Platforms, 2025

Growth of the Demand-side Platform (DSP) Industry

What growth potential do you see in offering both self-service and managed-service DSP solutions?

Frost Radar™: Business Process Management Services, 2025

Growth Avenues in Business Process Management Services

How are you using automation and AI-driven analytics to gain an edge in customer experience?

North American Consumer Communication Services (CCS) Tracker, Q3 2024

Consumer Communication Service Industry

How can your team identify and address growth gaps in residential multichannel video services?

The Impact of Tariffs on the Retail Customer Experience

Tariffs Impacting the Retail Customer Experience Space

What role does your contact center play in achieving growth through customer engagement?

North American Consumer Communication Services Tracker, Q2 2024

North American Communication Services

What best practices are emerging in the fiber to the x (FTTx) segment for sustainable growth?

Top 10 Growth Opportunities in Network Services 2025

Key Growth Opportunities in Network Services

How are megatrends like AI and automation shaping the future of network services businesses?

Dedicated Internet Access (DIA) Services, North America, 2024

North American Dedicated Internet Access (DIA) Services

How can the increasing number of connected Internet of Things (IoT) devices drive the DIA space?

Enterprise Network Services

Open and Virtual Radio Access Network (RAN)

As 5G service providers accelerate global rollouts, open RAN (O-RAN) and virtual RAN (vRAN) are reshaping the future of wireless technology, enabling faster deployment, reduced costs, and enhanced performance for a variety of use cases. Moreover, this evolution is helping providers meet the growing demand for high-speed, low-latency connectivity, particularly in underserved geographies. This implies that, although O-RAN and vRAN currently represent only a small fraction of the overall RAN industry, they are poised for significant growth through to 2028, while outpacing traditional RAN and altering competitive dynamics.

Schedule a Growth Pipeline Dialog with our experts to dive into the growth priorities for your organization.

Transformational Journey Exclusives

What are the major growth opportunities transforming the information and communications technologies (ICT) landscape?
ICT Breakthroughs: Discover the Technologies Redefining Connectivity, Intelligence, and Security
Information and Communications Technology (ICT) Breakthroughs: Connectivity and Intelligence

What best practices are you adopting to accelerate growth through 5G/6G connectivity? Is your team ready to scale with Internet of Things (IoT)-driven connected environments and new service models?

Discover Growth Hubs!

Tapping Into the Fastest-Growing Segments of Enterprise Network Services: Opportunities in Network Automation, Internet Services, Software-Defined Networking, Wavelength Services, and Network Security
Tapping Into the Fastest-growing Segments of Enterprise Network Services

What opportunities can your business capture by shifting from hardware-based infrastructure to service-centric models like network-as-a-service (NaaS) and software-defined wide area networks (SD-WAN)?

Implement Megatrends!

New Opportunities in IoT and Edge Technologies: Enabling Secure, Intelligent, and Scalable IoT Operations with GenAI, Private 5G, and MEC
Enabling IoT Operations with Generative AI, Private 5G, and Multi-access Edge Computing (MEC)

What strategies should your company prioritize to integrate embedded SIMs (eSIMs), integrated subscriber identity modules (iSIMs), and 5G IoT technologies into your digital ecosystem, enabling industry expansion?

Adopt Best Practices!

Capitalizing on Lucrative Growth Opportunities in the AI Ecosystem: What lies beyond autonomous agents, GenAI, and data orchestration?
Opportunities in the AI Ecosystem: Beyond Autonomous Agents, GenAI, and Data Orchestration

What advancements are enabling natural language processing (NLP), large language models (LLMs), open-source AI tools, and innovative platforms? How can you utilize the same to embed intelligence into your operations?

Optimize Growth Strategies!

Reimagining Connectivity in the Age of Digital Infrastructure: An Interview with Keri Gilder, CEO at Colt Technology Services
Reimagining Connectivity in the Age of Digital Infrastructure: An Interview with Keri Gilder

Keri Gilder from Colt Technology Services sheds light on the telecommunication industry’s shift toward software-defined networking, environmental, social, and governance (ESG) initiatives, AI, and quantum technology in connectivity.

Check Out the Interview!

Securing Digital Commerce with AI and Automation: An Interview with Michael Reitblat, CEO at Forter
Securing Digital Commerce with AI and Automation: An Interview with Michael Reitblat, CEO at Forter

Michael Reitblat from Forter shares perspectives on how digital commerce is being transformed by AI, automation, and identity-first innovation to help companies optimize trust, scale, and customer experience (CX) in an increasingly hybrid and digital world.

Explore the Interview!

Transformational Leadership Retreat Center

We are excited to introduce the Transformational Leadership Retreat Center- a space designed to inspire reflection, renewal, and purpose-driven leadership. Created for changemakers, visionaries, and impact-driven leaders, the retreat offers a sanctuary to pause, gain perspective, and reimagine systems-level solutions. Nestled in a tranquil natural setting, it serves as a platform for deep thinking, collaborative incubation, reinventing, and empowering individuals to reconnect with their mission and lead with greater clarity.

Frost Perspectives

Building Resilient Network Strategies for Tomorrow’s Digital Demands: Growth Opportunities in Intelligent Network Automation and Dedicated Internet Access

Enterprise network services encompass the tools, technologies, and systems that keep organizations, devices, and people connected. This space is quickly evolving, driven by advancements in cloud-native networking, automation, 5G, and edge computing. Together, these innovations are supercharging network architectures, making them more scalable, easier to manage, and capable of real-time reconfigurations.

Building Resilient Networks Strategies for Tomorrow’s Digital Demands: Growth Opportunities in Intelligent Network Automation and Dedicated Internet Access

Innovative Providers Supercharging Hybrid Cloud Storage with AI, Enhanced Security, and More!

The rise of generative AI (GenAI), immersive technologies, and the Internet of Things (IoT) is generating massive data streams — but managing these efficiently is no small feat. Today, enterprise data is scattered across public, private, edge, and on-premises environments — in multiple formats, structures, locations, and modalities. Now, as advancing technologies drive exponential data growth, connecting disparate and siloed data infrastructures is becoming more complex.

Innovative Providers Supercharging Hybrid Cloud Storage with AI, Enhanced Security, and More!

How AI, Private 5G, MEC, and Embedded Security Fuel the IoT Transformation

In the age of ubiquitous connectivity, IoT technology has evolved far beyond simply linking devices — it’s now about building intelligent, responsive ecosystems that can sense, learn, and act autonomously. We’re witnessing a pivotal shift where once-hypothetical concepts like digital twins, predictive analytics, and autonomous systems are being deployed at scale — powered by the Artificial Intelligence of Things (AIoT). This brings with it the potential of intelligent decision-making, higher operational efficiencies, and better customer experience (CX).

How AI, Private 5G, MEC, and Embedded Security Fuel the IoT Transformation

Frost & Sullivan and Twimbit Announce Strategic Partnership to Accelerate Customer Experience (CX) Innovation with AI-Powered Analytics

Frost & Sullivan, a global leader in transformational growth advisory and analytics, and Twimbit, a pioneering provider of AI-driven analysis and innovation frameworks, today announced a strategic partnership set to redefine how organizations access, interpret, and act on industry intelligence. This collaboration brings together Frost & Sullivan’s expansive global presence and renowned cross-industry expertise with Twimbit’s cutting-edge AI tools and customer experience (CX) innovation frameworks. Together, the partnership aims to deliver unparalleled value to enterprises navigating the rapidly evolving landscapes of telecom, banking, and enterprise go-to-market (GTM) strategies.

Frost & Sullivan and Twimbit Announce Strategic Partnership to Accelerate Customer Experience (CX) Innovation with AI-Powered Insights

Spurring Revolutionary Change in Embedded Finance: Megatrends and New Opportunities in Digital Payments and BaaS

The need for digital payments, virtual wallets, and embedded finance solutions is expanding across verticals, with businesses in retail, e-commerce, travel, and transportation showing especially strong momentum in the APAC region. This is driven by open banking initiatives, regulatory support, and fintech innovation. As a result, the payments and Banking-as-a-Service (BaaS) vertical is evolving — ushering in service-based pricing models, smart payment hubs, and new avenues for cross-industry collaboration — all aimed at delivering more personalized and seamless customer experience (CX).

Spurring Revolutionary Change in Embedded Finance: Megatrends and New Opportunities in Digital Payments and BaaS

Press Releases

  • Video Commerce
  • Enterprise Compliance
  • ABM
  • UCaaS
Firework Recognized with Frost & Sullivan’s 2025 Global Competitive Strategy Leadership Award

Frost & Sullivan analyzed the video commerce industry and, based on its findings, recognizes Firework with the 2025 Global Competitive Strategy Leadership Award. Firework has emerged as a leading player in the video commerce space by empowering brands with immersive AI-driven video experiences. By integrating shoppable video content into websites and digital storefronts, Firework helps businesses drive engagement, increase conversions through sourcing and syndicating rich video content and redefine digital shopping experiences.

Firework Recognized with Frost & Sullivan’s 2025 Global Competitive Strategy Leadership Award

ASC Earns Frost & Sullivan’s 2025 Global Competitive Strategy Leadership Award for Revolutionizing Enterprise Compliance with Cutting-Edge, Omnichannel Recording and AI-Powered Analytics

Frost & Sullivan analyzed the compliance recording and analytics industry and, based on its findings, recognizes ASC Technologies with the 2025 Global Competitive Strategy Leadership Award. ASC is a leading provider of sophisticated compliance recording, AI-based analytics, and quality management solutions that help organizations close compliance gaps, enhance the customer experience, and gain valuable insights through AI-powered analysis – all while meeting stringent regulatory standards.

ASC Earns Frost & Sullivan’s 2025 Global Competitive Strategy Leadership Award for Revolutionizing Enterprise Compliance with Cutting-Edge, Omnichannel Recording and AI-Powered Analytics

Expandi Group Awarded Frost & Sullivan’s 2025 Global Competitive Strategy Leadership Award for Democratizing Account-Based Marketing with Scalable, High-ROI Solutions

Frost & Sullivan analyzed the account-based marketing (ABM) industry and, based on its findings, recognizes Expandi Group with the 2025 Global Competitive Strategy Leadership Award. Expandi is a forward-thinking, data-driven ABM solutions provider that delivers highly personalized marketing experiences at scale through a flexible and modular platform, uniquely tailored to support the ever-evolving needs of global small and medium-sized businesses (SMBs).

Expandi Group Awarded Frost & Sullivan’s 2025 Global Competitive Strategy Leadership Award for Democratizing Account-Based Marketing with Scalable, High-ROI Solutions

Gamma Communications Recognized with Frost & Sullivan’s 2024 European UCaaS Competitive Strategy Leadership Award

Frost & Sullivan is proud to present Gamma Communications with the 2024 Competitive Strategy Leadership Award in the European unified communications as a service (UCaaS) industry. This prestigious accolade acknowledges Gamma’s outstanding execution of growth strategies, strong commitment to customer experience, and continued innovation across the European communications landscape.

Gamma Communications Recognized with Frost & Sullivan’s 2024 European UCaaS Competitive Strategy Leadership Award

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Cloud

The Sustainable Cloud: How Cloud Computing Is Creating Growth Opportunities and Accelerating Environmental Goals






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The Sustainable Cloud: How Cloud Computing Is Creating Growth Opportunities and Accelerating Environmental Goals

Frost & Sullivan Institute

Progress with Purpose: From Clinical Care to Community Compassion







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Progress with Purpose: From Clinical Care to Community Compassion

On-demand Webinars

Check out the on-demand growth webinars covering the information and communications technology space

  • Growth Strategies to Make the Most of Agentic AI
  • Immersive Technologies: Augmented Reality (AR), Mixed Reality (MR), Virtual Reality (VR), and the Metaverse
  • Contact Center Ecosystem

Career Tracks and Growth Processes

Featured

Best Practices Recognition

What are the top companies across various regions and industries in terms of leadership and innovation?

Economic Analytics

UAE's macroeconomic transformation: What are the significant growth opportunities?

Business & Financial Services

What are the top 10 digital technologies impacting the growth of the financial landscape?

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