---
title: Information & Communications Technology Growth Opportunity Newsletter
description: Seize opportunities for growth in the transformative landscape of the Internet of Things, Cloud, Metaverse, networks, artificial intelligence, and more.
image: https://go.frost.com/hubfs/GON/2022/June/ICT/Images/ICTMetaImg_Jun22.jpg
---

## **Growth Opportunity Newsletter – Information & Communications Technology **| A Transformational Growth Journey Powered by the Growth Pipeline Engine

[![Share on linkedin](https://7528302.fs1.hubspotusercontent-na1.net/hub/7528302/hubfs/raw_assets/public/mV0_d-web-default-modules_hubspot/img/linkedin-color.png?width=24&name=linkedin-color.png) ](https://www.linkedin.com/shareArticle?mini=true&url=https%3A%2F%2Fgo.frost.com%2Finformation-communications-technology-newsletter%2F26%2F04%2Farchive%3Futm_medium%3Dsocial%26utm_source%3Dlinkedin) [![Share on twitter](https://7528302.fs1.hubspotusercontent-na1.net/hub/7528302/hubfs/raw_assets/public/mV0_d-web-default-modules_hubspot/img/x-twitter-color.png?width=24&name=x-twitter-color.png) ](https://twitter.com/intent/tweet?original_referer=https%3A%2F%2Fgo.frost.com%2Finformation-communications-technology-newsletter%2F26%2F04%2Farchive%3Futm_medium%3Dsocial%26utm_source%3Dtwitter&url=https%3A%2F%2Fgo.frost.com%2Finformation-communications-technology-newsletter%2F26%2F04%2Farchive%3Futm_medium%3Dsocial%26utm_source%3Dtwitter&source=tweetbutton&text=) [![Share on email](https://7528311.fs1.hubspotusercontent-na1.net/hub/7528311/hubfs/raw_assets/public/mV0_d-web-default-modules_hubspot/img/email-color.png?width=24&name=email-color.png) ](mailto:?subject=Check%20out%20https%3A%2F%2Fgo.frost.com%2Finformation-communications-technology-newsletter%2F26%2F04%2Farchive%3Futm_medium%3Dsocial%26utm_source%3Demail&body=Check+out+https%3A%2F%2Fgo.frost.com%2Finformation-communications-technology-newsletter%2F26%2F04%2Farchive%3Futm_medium%3Dsocial%26utm_source%3Demail)

- [ Enterprise Wireless Services ](https://go.frost.com/information-communications-technology-newsletter/26/04/archive#ews)
- [ Unified Communications ](https://go.frost.com/information-communications-technology-newsletter/26/04/archive#ucc)
- [ Enterprise Network Services ](https://go.frost.com/information-communications-technology-newsletter/26/04/archive#ens)
- [ IoT & Edge ](https://go.frost.com/information-communications-technology-newsletter/26/04/archive#ied)
- [ AI & Data Analytics ](https://go.frost.com/information-communications-technology-newsletter/26/04/archive#aid)
- [ Digital Content & Cloud ](https://go.frost.com/information-communications-technology-newsletter/26/04/archive#dcc)
- [ Contact Center Solutions ](https://go.frost.com/information-communications-technology-newsletter/26/04/archive#ccs)

### The State of Artificial Intelligence (AI) in India

Analysis of AI Adoption and Deployment

[**Explore Today** ](https://go.frost.com/go/ict/kb6a_artificialintelligence?campaign_source=0426-ictts1&utm_source=newsletters&utm_medium=email&utm_campaign=ictapr26&utm_term=gon_apr26&utm_content=ictts1&hsLang=en)

### Opportunities in the B2B Payments Industry

[**Discover Now** ](https://go.frost.com/go/ict/pg6k_b2bpayments?campaign_source=0426-ictts2&utm_source=newsletters&utm_medium=email&utm_campaign=ictapr26&utm_term=gon_apr26&utm_content=ictts2&hsLang=en)

Top 50 Technologies for 2026

[**Download the Brochure** ](https://go.frost.com/top50technologies2026?campaign_source=0426-ictts3&utm_source=newsletters&utm_medium=email&utm_campaign=ictapr26&utm_term=gon_apr26_cim&utm_content=ictts3&hsLang=en)

Frost Radar™: UCaaS in Asia-Pacific

[**Explore Benchmarking** ](https://go.frost.com/fr/ict/pfvv_unifiedcommunications?campaign_source=0426-ictts4&utm_source=newsletters&utm_medium=email&utm_campaign=ictapr26&utm_term=gon_apr26&utm_content=ictts4&hsLang=en)

AI Analytics in the CX Industry

[**Access Opportunities** ](https://go.frost.com/go/ict/kbae_poweringdecision?campaign_source=0426-ictts5&utm_source=newsletters&utm_medium=email&utm_campaign=ictapr26&utm_term=gon_apr26&utm_content=ictts5&hsLang=en)

Next Generation 911 (NG911)

[**Check Out Prospects** ](https://go.frost.com/go/ict/kbf0_nextgeneration911?campaign_source=0426-ictts6&utm_source=newsletters&utm_medium=email&utm_campaign=ictapr26&utm_term=gon_apr26&utm_content=ictts6&hsLang=en)

Enterprise Wireless Services

Assess prospects arising across open and virtual radio access networks (RANs), mobile services, and AI-driven telecommunications.

[

5G Open and Virtual RAN

Leverage open RAN architectural innovations to accelerate growth potential beyond 3GPP standards.

](https://go.frost.com/go/ict/kc16_ranmarket?campaign_source=0426-ictews1&utm_source=newsletters&utm_medium=email&utm_campaign=ictapr26&utm_term=gon_apr26&utm_content=ictews1&hsLang=en)

[

Mobile Satellite Services (MSS)

How will hybrid satellite-terrestrial architectures impact MSS demand in Latin America (LATAM)?

](https://go.frost.com/go/ict/kc02_mobilesatellite?campaign_source=0426-ictews2&utm_source=newsletters&utm_medium=email&utm_campaign=ictapr26&utm_term=gon_apr26&utm_content=ictews2&hsLang=en)

[

Mobile Services in Asia-Pacific

Are your teams prepared to thrive in proactive, data-driven, user-centric, and energy-efficient mobile networks?

](https://go.frost.com/go/ict/pg4n_mobileservicesapac?campaign_source=0426-ictews3&utm_source=newsletters&utm_medium=email&utm_campaign=ictapr26&utm_term=gon_apr26&utm_content=ictews3&hsLang=en)

[

AI-driven Telecom

Maximize growth potential by harnessing AI for IT operations to overcome operational fragmentation in LATAM.

](https://go.frost.com/go/ict/kc47_aidriventelecom?campaign_source=0426-ictews4&utm_source=newsletters&utm_medium=email&utm_campaign=ictapr26&utm_term=gon_apr26&utm_content=ictews4&hsLang=en)

Unified Communications

What is the future growth potential of the unified communications-as-a-service (UCaaS) landscape?

#### [UCaaS & Cloud-connected Calling Service Providers](https://go.frost.com/fr/ict/kb94_ucaascccalling?campaign_source=0426-ictucc1&utm_source=newsletters&utm_medium=email&utm_campaign=ictapr26&utm_term=gon_apr26&utm_content=ictucc1&hsLang=en)

- Assess the companies benchmarked in this analysis.
- How is the hybrid work model reshaping demand for UCaaS?

[**Read More**](https://go.frost.com/fr/ict/kb94_ucaascccalling?campaign_source=0426-ictucc1&utm_source=newsletters&utm_medium=email&utm_campaign=ictapr26&utm_term=gon_apr26&utm_content=ictucc1&hsLang=en)

#### [Catalyzing the Next Wave of UCaaS Growth](https://www.frost.com/growth-opportunity-news/information-communications-technology/unified-communications/whats-catalyzing-the-next-wave-of-ucaas-growth-ict05_tg02_tgc_kba7_feb26_cim-rg/?campaign_source=0426-ictucc2&utm_source=newsletters&utm_medium=email&utm_campaign=ictapr26&utm_term=gon_apr26_cim&utm_content=ictucc2)

- Gain a competitive edge by embedding advanced analytics.
- What partnership strategies will ensure UCaaS advantage?

[**Read More**](https://www.frost.com/growth-opportunity-news/information-communications-technology/unified-communications/whats-catalyzing-the-next-wave-of-ucaas-growth-ict05_tg02_tgc_kba7_feb26_cim-rg/?campaign_source=0426-ictucc2&utm_source=newsletters&utm_medium=email&utm_campaign=ictapr26&utm_term=gon_apr26_cim&utm_content=ictucc2)

#### [Cloud Communications and Collaboration Services](https://www.frost.com/growth-opportunity-news/information-communications-technology/unified-communications/transformation-in-cloud-communications-and-collaboration-services-mobility-to-digital-workplaces-ict05_tg01_topsis_kc86-kc6b_mar26-_cim-rg/?campaign_source=0426-ictucc3&utm_source=newsletters&utm_medium=email&utm_campaign=ictapr26&utm_term=gon_apr26_cim&utm_content=ictucc3)

- How can you leverage agentic AI and deliver enhanced security?
- Grow by harnessing collaborations for increasing AI readiness.

[**Read More**](https://www.frost.com/growth-opportunity-news/information-communications-technology/unified-communications/transformation-in-cloud-communications-and-collaboration-services-mobility-to-digital-workplaces-ict05_tg01_topsis_kc86-kc6b_mar26-_cim-rg/?campaign_source=0426-ictucc3&utm_source=newsletters&utm_medium=email&utm_campaign=ictapr26&utm_term=gon_apr26_cim&utm_content=ictucc3)

### Introducing Frost & Sullivan’s Information and Communications Technology LinkedIn Page

Explore key strategic Imperatives, growth opportunity news, innovative business models, competitive benchmarking, best practices, and Transformational Growth Leadership discussions related to the ICT landscape.

[ Learn More ](https://www.linkedin.com/showcase/frost-sullivan-ict/posts/)

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What growth strategies can firms follow to maximize value through hybrid cloud and predictive analytics?

[ Download the Whitepaper ](https://go.frost.com/tgp/ict/aitechplatforms_feb26?campaign_source=0426-icttgp3&utm_source=newsletters&utm_medium=email&utm_campaign=ictapr26&utm_term=gon_apr26_cim&utm_content=icttgp3&hsLang=en)

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How is your ICT strategy integrating quantum computing, blockchain, and digital twins to align with future growth?

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Transformational Growth Leadership Program

###### Explore Executive Perspectives on Business Transformation

## Interview with Brian McLaughlin

#### Powering Intelligent Content Operations: How Orange Logic Optimizes Digital Asset Management (DAM) in the Age of AI and Automation

**[Read the Full Interview](https://www.frost.com/growth-opportunity-news/information-communications-technology/digital-content-services/powering-intelligent-content-operations-how-orange-logic-optimizes-digital-asset-management-dam-in-the-age-of-ai-and-automation-ict08_tg32_tgl-kbf6-kc59-kc24_mar26_cim-rg/?campaign_source=0426-icttgl1&utm_source=newsletters&utm_medium=email&utm_campaign=ictapr26&utm_term=gon_apr26_cim&utm_content=icttgl1)**

**Brian McLaughlin**

CEO | Orange Logic

## Interview with Ashish Arora

#### AI Workloads, Green Energy, and Scale: How Nxtra Aligns Growth Strategies with Data Center Megatrends in India

**[Read the Full Interview](https://www.frost.com/growth-opportunity-news/information-communications-technology/artificial-intelligence-data-analytics/ai-workloads-green-energy-and-scale-how-nxtra-aligns-growth-strategies-with-data-center-megatrends-in-india-ict02_tg32_tgl_kc1b-kc30-kc26_jan26_cim-rg/?campaign_source=0426-icttgl2&utm_source=newsletters&utm_medium=email&utm_campaign=ictapr26&utm_term=gon_apr26_cim&utm_content=icttgl2)**

**Ashish Arora**

CEO | Nxtra by Airtel

## Interview with Cyrus Adaggra

#### Strengthening APAC’s Digital Infrastructure: How Equinix Develops Sustainable Digital Solutions

**[Read the Full Interview](https://www.frost.com/growth-opportunity-news/information-communications-technology/artificial-intelligence-data-analytics/strengthening-apacs-digital-infrastructure-how-equinix-develops-sustainable-digital-solutions-ict07_tg32_tgl_kbb1-kbb7_nov25_cim-rg/?campaign_source=0426-icttgl3&utm_source=newsletters&utm_medium=email&utm_campaign=ictapr26&utm_term=gon_apr26_cim&utm_content=icttgl3)**

**Cyrus Adaggra**

President | Equinix Asia Pacific

## Interview with Rajesh Chandiramani

#### How Comviva Helps CSPs Accelerate Their Telco-to-Techco Journey With AI-first Digital Transformation

**[Read the Full Interview](https://www.frost.com/growth-opportunity-news/information-communications-technology/enterprise-wireless-services/ai-first-digital-transformation-how-comviva-helps-csps-accelerate-their-telco-to-techco-journey-ict04_tg32_pflf-kaed-kbc2_tgl_oct25_cim-rg/?campaign_source=0426-icttgl4&utm_source=newsletters&utm_medium=email&utm_campaign=ictapr26&utm_term=gon_apr26_cim&utm_content=icttgl4)**

**Rajesh Chandiramani**

CEO | Comviva

## Interview with Michael Reitblat

#### How Forter is Securing and Transforming Digital Commerce with AI and Automation in an Increasingly Hybrid and Digital World

**[Read the Full Interview](https://www.frost.com/growth-opportunity-news/information-communications-technology/cloud/ict02_blog-go_pe33_jun25_tgl_cim-rg/?campaign_source=0426-icttgl5&utm_source=newsletters&utm_medium=email&utm_campaign=ictapr26&utm_term=gon_apr26_cim&utm_content=icttgl5)**

**Michael Reitblat**

CEO | Forter

## Interview with Keri Gilder

#### How Colt Technology Services is Driving Positive Change by Reimagining Connectivity in the Age of Digital Infrastructure

**[Read the Full Interview](https://www.frost.com/growth-opportunity-news/information-communications-technology/enterprise-network-services/reimagining-connectivity-in-the-age-of-digital-infrastructure-an-interview-with-keri-gilder-ceo-at-colt-technology-services-tgl-cim-rg/?campaign_source=0426-icttgl6&utm_source=newsletters&utm_medium=email&utm_campaign=ictapr26&utm_term=gon_apr26_cim&utm_content=icttgl6)**

**Keri Gilder**

CEO | Colt Technology Services

## Interview with Mani Vembu

#### How Zoho is Shaping Its Future Vision and Growth Strategies to Drive Innovation in a Rapidly Evolving ICT Landscape

**[Read the Full Interview](https://www.frost.com/growth-opportunity-news/information-communications-technology/cloud/transformational-growth-leadership-an-interview-with-mani-vembu-ceo-at-zohotgl-zoho-cim-rg/?campaign_source=0426-icttgl7&utm_source=newsletters&utm_medium=email&utm_campaign=ictapr26&utm_term=gon_apr26_cim&utm_content=icttgl7)**

**Mani Vembu**

CEO | Zoho

![Orange Logic](https://go.frost.com/hubfs/GON/2026/March/GEN/brian-mclaughlin_Headshot.jpg)

![Nxtra Airtel](https://go.frost.com/hubfs/GON/2026/March/ICT/Nxtra%20Airtel.jpg)

![Equinix](https://go.frost.com/hubfs/GON/2026/March/ICT/Equinix.jpg)

![Comviva](https://go.frost.com/hubfs/GON/2026/March/ICT/Comviva.jpg)

![Forter](https://go.frost.com/hubfs/GON/2026/March/ICT/Michael-Reitblat.jpg)

![Colt](https://go.frost.com/hubfs/GON/2026/March/ICT/Colt.jpg)

![Zoho](https://go.frost.com/hubfs/GON/2026/March/ICT/Zoho.jpg)

Enterprise Network Services

###### Assess best practices shaping growth in segments like wavelength services and managed SD-WAN services.

[

## Wavelength Services in North America

- Align with bandwidth-intensive collaboration tools for growth.
- Gain a competitive edge by facilitating fiber expansion.
- Assess the leading providers benchmarked in this analysis.

**Learn More** 

](https://go.frost.com/fr/ict/kc0a_wavelengthservices?campaign_source=0426-ictens1&utm_source=newsletters&utm_medium=email&utm_campaign=ictapr26&utm_term=gon_apr26&utm_content=ictens1&hsLang=en) [

## Managed SD-WAN Services in Europe

- Capitalize on SD-WAN to support distributed workforces.
- Integrate security functions like SWG for simplified management.
- How can telecom operators build services to deliver scalability?

**Unlock Potential** 

](https://go.frost.com/fr/ict/kbe3_managedsdwan?campaign_source=0426-ictens2&utm_source=newsletters&utm_medium=email&utm_campaign=ictapr26&utm_term=gon_apr26&utm_content=ictens2&hsLang=en)

IoT & Edge

###### Which prospects pave the way for the growth of Internet of Things (IoT) connectivity and edge computing?

![](https://go.frost.com/hubfs/Frost-Radar.png)

Frost Radar™: Mobile IoT Connectivity Management Platforms

Capture growth opportunities in IoT by integrating satellites with cellular connectivity models.  
[Learn more](https://go.frost.com/fr/ict/kbf4_iotconnectivity?campaign_source=0426-ictied1&utm_source=newsletters&utm_medium=email&utm_campaign=ictapr26&utm_term=gon_apr26&utm_content=ictied1&hsLang=en)

![](https://go.frost.com/hubfs/Growth-Opportunities.png)

The Private MEC Advantage: Transforming Edge Computing

Which strategies help leverage private MEC for enhanced security, scalability, and customization?  
[Learn more](https://www.frost.com/growth-opportunity-news/information-communications-technology/iot-edge/the-private-mec-advantage-growth-strategies-and-best-practices-transforming-the-future-of-edge-computing-ict01_tg05_tgc_kbf7_jan26-_cim-rg/?campaign_source=0426-ictied2&utm_source=newsletters&utm_medium=email&utm_campaign=ictapr26&utm_term=gon_apr26_cim&utm_content=ictied2)

![](https://go.frost.com/hubfs/Growth-Opportunities.png)

Embedded World 2026: Converging IoT Connectivity Paradigms

What role do remote SIM provisioning tools play in securing Internet of Things (IoT) networks?  
[Learn more](https://www.frost.com/growth-opportunity-news/information-communications-technology/iot-edge/embedded-world-2026-the-convergence-of-iot-connectivity-paradigms/?campaign_source=0426-ictied3&utm_source=newsletters&utm_medium=email&utm_campaign=ictapr26&utm_term=gon_apr26&utm_content=ictied3)

### Frost & Sullivan Brand and Demand Solutions

Reach out to our Brand & Demand team for unique solutions to roles like brand marketing, demand generation, events marketing, partner marketing, product marketing, content marketing, field marketing, and account-based marketing within your marketing ecosystem!

[ Learn More ](https://www.frost.com/brand-and-demand-solutions/?campaign_source=0426-ictbds1&utm_source=newsletters&utm_medium=email&utm_campaign=ictapr26&utm_term=gon_apr26&utm_content=ictbds1)

AI & Data Analytics

###### Assess how your team can harness major AI technologies showcasing immense growth potential.

Digital Transformation of Blockchain

Align with blockchain transformations for decentralized interactions and transparent operations.

[ Learn More ](https://go.frost.com/go/tv/pg7v_blockchain?campaign_source=0426-ictaid1&utm_source=newsletters&utm_medium=email&utm_campaign=ictapr26&utm_term=gon_apr26_cim&utm_content=ictaid1&hsLang=en)

Humanizing AI: Building Intelligent Business

Tejas Gadhia from Zoho, shares about enabling practical AI adoption and safeguarding governance.

[ Examine Now ](https://www.frost.com/growth-opportunity-news/information-communications-technology/artificial-intelligence-data-analytics/humanizing-ai-how-zoho-is-building-intelligent-business-with-trust-governance-and-long-term-value-ict07_tg41_ms_zoho_kc49_mar26_cim-sg/?campaign_source=0426-ictaid2&utm_source=newsletters&utm_medium=email&utm_campaign=ictapr26&utm_term=gon_apr26_cim&utm_content=ictaid2)

Opportunities in AI Technologies and Platforms

Future-proof your AI strategy to deliver hyper-personalized customer experiences and stay ahead.

[ Access Today ](https://www.frost.com/growth-opportunity-news/information-communications-technology/artificial-intelligence-data-analytics/future-proof-your-ai-strategy-building-tech-readiness-maturity-and-scale-with-lucrative-growth-opportunities-in-ai-technologies-and-platforms-ict07_tg02_tgp-kc49-kc1b-kc30_mar26_cim-rg/?campaign_source=0426-ictaid3&utm_source=newsletters&utm_medium=email&utm_campaign=ictapr26&utm_term=gon_apr26_cim&utm_content=ictaid3)

Growth Webinars

<https://frost.zoom.us/webinar/register/1817726051706/WN_8n8mJx6rR_Wef3NJ9-UdsA#/registration>

Register Now

[Apr 7, 2026 11:00 AM EDT

](https://frost.zoom.us/webinar/register/1817726051706/WN_8n8mJx6rR_Wef3NJ9-UdsA#/registration)

Verticalized Business Communications as a Growth Engine: Solving Workflow, Compliance, and Frontline Challenges with Tailored Solutions

<https://www.frost.com/ondemand-growth-webinars/?gctt_date=&industry=Information%2FComm+Technology&sector=&gctt_region=&strategic_imperatives=&growth_processes=&ig6=&career_track=&gctt_search=&gctt_sort=&cur_page=1>

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[On-demand Webinars

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Register now to view the latest on-demand growth webinars covering the information and communications technology space.

<https://frost.zoom.us/webinar/register/3917700588634/WN_qHYtmGutT82_SL6-QT5qbQ#/registration>

Register Now

[On-demand

](https://frost.zoom.us/webinar/register/3917700588634/WN_qHYtmGutT82_SL6-QT5qbQ#/registration)

Top 50 Technologies for 2026 (16th edition - Asia-Pacific): Technologies Driving Multi-billion Dollar Growth Opportunities

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[On-demand

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Top 50 Technologies for 2026 (16th edition - Global): Significant Technologies Driving Multi-billion Dollar Growth Opportunities

### The Growth Innovation Leadership Council

An unparalleled platform for executives seeking to accelerate their transformational growth journeys.

[ Learn More ](https://www.gilcouncil.com/?campaign_source=0426-ictgil&utm_source=newsletters&utm_medium=email&utm_campaign=ictapr26&utm_term=gon_apr26&utm_content=ictgil)

Digital Content & Cloud

###### How can your team grow rapidly across SSP, XR, and Remaining Performance Obligation (RPO)?

<https://go.frost.com/fr/ict/supplysideplatforms?campaign_source=0426-ictdcc1&utm_source=newsletters&utm_medium=email&utm_campaign=ictapr26&utm_term=gon_apr26_cim&utm_content=ictdcc1&hsLang=en>

Align your SSP strategy with commerce and connected television (CTV) to capture growth.

Supply-side Platforms (SSP)

<https://go.frost.com/go/ict/kc2e_extendedreality?campaign_source=0426-ictdcc2&utm_source=newsletters&utm_medium=email&utm_campaign=ictapr26&utm_term=gon_apr26&utm_content=ictdcc2&hsLang=en>

Maximize growth potential by adopting XR-enabled collaboration across global teams.

Extended Reality (XR) in Automotive

<https://www.frost.com/growth-opportunity-news/information-communications-technology/digital-content-services/how-zoho-is-building-contextual-privacy-first-ai-for-real-business-workflows-ict08_tg02_eventblog_zohoday26_mar26_cim-sg/?campaign_source=0426-ictdcc3&utm_source=newsletters&utm_medium=email&utm_campaign=ictapr26&utm_term=gon_apr26&utm_content=ictdcc3>

Ramprakash Ramamoorthy from Zoho, shares how Zoho is approaching AI platform innovations.

Zoho's Contextual, Privacy-first AI

<https://www.frost.com/growth-opportunity-news/information-communications-technology/cloud/the-1-5-trillion-cloud-backlog-opportunity-execution-risk-or-both-ict02_tg01_webinarkts_kbb1_mar26-_cim-rg/?campaign_source=0426-ictdcc4&utm_source=newsletters&utm_medium=email&utm_campaign=ictapr26&utm_term=gon_apr26_cim&utm_content=ictdcc4>

Adopt best practices to assess RPO quality before choosing your hyperscaler partner.

Cloud Backlog: Opportunity or Risk?

Press Releases & Latest Industry Developments

DTW Ignite

##### Mei Lee Quah from Frost & Sullivan is part of the agenda in the following event

Join telco leaders on 23–25 June to accelerate innovation and drive real change.

**[Learn more](https://www.tmforum.org/events/dtw)**

OSS/BSS Solutions

##### Whale Cloud Receives Frost & Sullivan’s 2025 Asia-Pacific Technology Innovation Leadership Recognition for Excellence in AI-enabled OSS/BSS Solutions

Frost & Sullivan is pleased to announce that Whale Cloud has been recognized with the 2025 Asia-Pacific Technology Innovation Leadership Recognition in the AI-enabled OSS/BSS industry for its outstanding achievements in innovation, platform integration, and customer impact.

**[Learn more](https://www.frost.com/news/press-releases/whale-cloud-receives-frost-sullivans-2025-asia-pacific-technology-innovation-leadership-recognition-for-excellence-in-ai-enabled-oss-bss-solutions/?campaign_source=0426-ictpr1&utm_source=newsletters&utm_medium=email&utm_campaign=ictapr26&utm_term=gon_apr26&utm_content=ictpr1)**

**[Click here](https://www.frost.com/analytics/best-practices-recognition/?campaign_source=0426-ictawbt&utm_source=newsletters&utm_medium=email&utm_campaign=ictapr26&utm_term=gon_apr26&utm_content=ictawbt)** to explore our Best Practices Recognition program that awards companies throughout a range of regional and global industries for their superior leadership and innovation

Location Intelligence Solutions

##### Polaris Wireless Earns Frost & Sullivan’s 2025 Global Enabling Technology Leadership Recognition for Excellence in Location Determination Technologies

Frost & Sullivan is pleased to announce that Silicon Valley based Polaris Wireless, a pioneer in high accuracy wireless location intelligence solutions, has received the 2025 Global Enabling Technology Leadership Recognition in the location determination technologies industry for its outstanding achievements in technological innovation, flexibility, and customer impact.

**[Learn more](https://www.frost.com/news/press-releases/polaris-wireless-earns-frost-sullivans-2025-global-enabling-technology-leadership-recognition-for-excellence-in-location-determination-technologies/?campaign_source=0426-ictpr2&utm_source=newsletters&utm_medium=email&utm_campaign=ictapr26&utm_term=gon_apr26&utm_content=ictpr2)**

**[Click here](https://www.frost.com/analytics/best-practices-recognition/?campaign_source=0426-ictawbt&utm_source=newsletters&utm_medium=email&utm_campaign=ictapr26&utm_term=gon_apr26&utm_content=ictawbt)** to explore our Best Practices Recognition program that awards companies throughout a range of regional and global industries for their superior leadership and innovation

4G/5G Network Optimization

##### DGS Receives Frost & Sullivan’s 2025 Global Enabling Technology Leadership for 4G/5G Network Optimization Excellence

Frost & Sullivan is pleased to announce that DGS has received the 2025 Global Enabling Technology Leadership Recognition in the 4G/5G network optimization industry for its outstanding achievements in innovation, strategy execution, and customer impact.

**[Learn more](https://www.frost.com/news/press-releases/dgs-receives-frost-sullivans-2025-global-enabling-technology-leadership-for-4g-5g-network-optimization-excellence/?campaign_source=0426-ictpr3&utm_source=newsletters&utm_medium=email&utm_campaign=ictapr26&utm_term=gon_apr26&utm_content=ictpr3)**

**[Click here](https://www.frost.com/analytics/best-practices-recognition/?campaign_source=0426-ictawbt&utm_source=newsletters&utm_medium=email&utm_campaign=ictapr26&utm_term=gon_apr26&utm_content=ictawbt)** to explore our Best Practices Recognition program that awards companies throughout a range of regional and global industries for their superior leadership and innovation

Digital Signage

##### OptiSigns Receives the 2025 North American SMB Digital Signage Product Leadership Recognition for Excellence in Digital Transformation and Customer Engagement

Frost & Sullivan is pleased to announce that OptiSigns has received the 2025 North American Product Leadership Recognition in the SMB digital signage industry for its outstanding achievements in innovation, product performance, and customer enablement.

**[Learn more](https://www.frost.com/news/press-releases/optisigns-receives-the-2025-north-american-smb-digital-signage-product-leadership-recognition-for-excellence-in-digital-transformation-and-customer-engagement/?campaign_source=0426-ictpr4&utm_source=newsletters&utm_medium=email&utm_campaign=ictapr26&utm_term=gon_apr26&utm_content=ictpr4)**

**[Click here](https://www.frost.com/analytics/best-practices-recognition/?campaign_source=0426-ictawbt&utm_source=newsletters&utm_medium=email&utm_campaign=ictapr26&utm_term=gon_apr26&utm_content=ictawbt)** to explore our Best Practices Recognition program that awards companies throughout a range of regional and global industries for their superior leadership and innovation

---

Information and Communications Technology: Major Industry News

###### Check out the latest news covering key industry developments and major company highlights to stay up-to-date in the information and communications technology landscape.

- [European telcos to get unlimited radio spectrum under EU draft law](https://www.reuters.com/business/media-telecom/european-telcos-get-unlimited-radio-spectrum-under-eu-draft-law-2026-01-21/)
- [Bonanza or bubble? Where AI goes from here](https://www.bloomberg.com/news/articles/2026-03-18/is-an-ai-bubble-set-to-burst-navigating-the-artificial-intelligence-boom)
- [Indian IT industry surpasses $300 billion amid AI‑driven challenges, openings](https://www.reuters.com/world/india/indias-technology-sector-grow-61-fiscal-2026-industry-body-says-2026-02-24/)
- [World’s broadcasters urge EU to tighten rules for big tech in smart TV battle](https://www.theguardian.com/business/2026/mar/23/broadcasters-eu-big-tech-smart-tv-google-amazon-apple-samsung)
- [How Big Tech's $630 billion AI splurge will fall short](https://www.reuters.com/commentary/breakingviews/how-big-techs-630-bln-ai-splurge-will-fall-short-2026-03-26/)

[ Click Here to Explore More News ](https://www.frost.com/category/growth-opportunity-news/information-communications-technology/?campaign_source=0426-icttn1&utm_source=newsletters&utm_medium=email&utm_campaign=ictapr26&utm_term=gon_apr26&utm_content=icttn1)

### Frost & Sullivan Institute

A 501 (c)(3) not-for-profit dedicated to utilizing business practices to address global priorities. We have identified strategic imperatives for transformation and believe that by using a Socratic approach, we can truly accelerate innovation to zero (Zero illiteracy, zero disparity, zero disease, zero poverty, zero degradation, and zero hunger)

[ Learn More ](https://frostandsullivaninstitute.org/?campaign_source=0426-ictfsi&utm_source=newsletters&utm_medium=email&utm_campaign=ictapr26&utm_term=gon_apr26&utm_content=ictfsi)

Upcoming Frost & Sullivan Events

[

22nd Annual Customer Contact East

Apr 12, 2026, 7:45 AM—Apr 15, 2026, 2:45 PM  
Marriott Harbor Beach Resort and Spa, Fort Lauderdale, FL  
A Frost & Sullivan Executive MindXchange

](https://www.customercontactmindxchange.com/east/?campaign_source=0426-goneve2&utm_source=newsletters&utm_medium=email&utm_campaign=ictapr26&utm_term=gon_apr26&utm_content=goneve2)

[

Innovation Workshop & Tour: A Quarterly Series

May 12, 2026, 6:00 PM—May 13, 2026, 4:30 PM  
Carrier Center for Intelligent Buildings, Palm Beach Gardens, FL  
Structuring Operating Models that Accelerate Innovation Impact

](https://www.frost.com/events/innovation/workshop-tour/q2/?campaign_source=0426-goneve6&utm_source=newsletters&utm_medium=email&utm_campaign=ictapr26&utm_term=gon_apr26&utm_content=goneve6)

[

Customer Experience 2026

Jul 13, 2026, 8:00 AM—Jul 15, 2026, 4:00 PM  
Loews Sapphire Falls Resort, Orlando, FL  
A Frost & Sullivan Executive MindXchange

](https://www.customercontactmindxchange.com/cx/?campaign_source=0426-goneve3&utm_source=newsletters&utm_medium=email&utm_campaign=ictapr26&utm_term=gon_apr26&utm_content=goneve3)

[

Innovation Workshop & Tour: A Quarterly Series

Sep 14, 2026, 11:45 AM—Sep 16, 2026, 12:00 PM  
Honda Research Institute 99P Labs, The Ohio State University, USA  
Navigating GenAI and Advanced Technologies for Long-term Value Creation

](https://www.frost.com/events/innovation/workshop-tour/q3/?campaign_source=0426-goneve5&utm_source=newsletters&utm_medium=email&utm_campaign=ictapr26&utm_term=gon_apr26&utm_content=goneve5)

Contact Center Solutions

###### Navigate major shifts and optimize growth strategies for contact center and customer experience (CX) landscapes.

![The Future of Contact Centers](https://go.frost.com/hubfs/Images/2024/ICT/ICT/Contact%20Center/ContactCenterSolutionThumbnail.jpg)

 Contact Centers: AI & Human Agents

 Drive revenue growth by balancing AI efficiency and human expertise in contact centers.

[ Harness Megatrends ](https://www.frost.com/growth-opportunity-news/information-communications-technology/contact-center-solutions/the-future-of-contact-centers-a-blended-workforce-with-ai-and-human-agents/?campaign_source=0426-ictccs1&utm_source=newsletters&utm_medium=email&utm_campaign=ictapr26&utm_term=gon_apr26&utm_content=ictccs1)

![Advanced AI Analytics in CX](https://go.frost.com/hubfs/GON/2025/July/ICT/ICTTJ1_Jul25.jpg)

 Advanced AI Analytics in CX

 Harness natural language processing to reshape contact center business intelligence.

[ Leverage Opportunities ](https://www.frost.com/growth-opportunity-news/information-communications-technology/contact-center-solutions/why-cx-leaders-are-betting-on-advanced-ai-analytics-8-strategic-imperatives-for-catalyzing-data-driven-decision-making-in-your-organization-ict06_tg01_topsis_kbae-kb95_feb26-_cim-rg/?campaign_source=0426-ictccs2&utm_source=newsletters&utm_medium=email&utm_campaign=ictapr26&utm_term=gon_apr26_cim&utm_content=ictccs2)

![Next-Gen CX](https://go.frost.com/hubfs/social-suggested-images/www.frost.comwp-contentuploads202508How-UX-Design-Can-Improve-Customer-Experience-And-Drive-Business-Growth-Our-Top-Tips-Loop11-2.jpg)

 Delivering Next-generation CX

 Address key growth gaps to overcome disconnected tools impacting CX transformation.

[ Uncover Prospects ](https://www.frost.com/growth-opportunity-news/information-communications-technology/contact-center-solutions/delivering-next-gen-cx-growth-opportunities-in-autonomous-agents-multilingual-support-predictive-analytics-and-agentic-ai-ict02_tg02_blog_go-ict-gl-4_dec25-_cim-rg/?campaign_source=0426-ictccs3&utm_source=newsletters&utm_medium=email&utm_campaign=ictapr26&utm_term=gon_apr26_cim&utm_content=ictccs3)

![Customer Experience](https://go.frost.com/hubfs/Customer%20Experience%20Platforms.jpg)

 How TP Is Redefining CX

 Danny Kuivenhoven, Global Head of GenAI at TP, shares TP’s AI journey to reshape CX.

[ Identify Avenues ](https://www.frost.com/growth-opportunity-news/information-communications-technology/contact-center-solutions/how-tp-is-orchestrating-intelligence-through-ai-and-human-empathy-ict06_tg03_moversandshakers_pfq1_nov25_cim-sn/?campaign_source=0426-ictccs4&utm_source=newsletters&utm_medium=email&utm_campaign=ictapr26&utm_term=gon_apr26_cim&utm_content=ictccs4)

### Frost Growth Expert Network

A global network of diverse experts spanning industry, technology, career tracks, geography, strategy, best practices, and human intelligence. **Have you leveraged diverse industry experts to drive innovation in your company?**

[ Learn More ](https://growth.frost.com/expert?campaign_source=0426-ictfge1&utm_source=newsletters&utm_medium=email&utm_campaign=ictapr26&utm_term=gon_apr26&utm_content=ictfge1)

Growth Opportunity Videos

###### Explore a wide range of Growth Webinars and Growth Podcasts highlighting emerging opportunities in the ICT landscape.

<https://go.frost.com/information-communications-technology-newsletter/26/04/archive#growfast-video-popup__popup-dnd_area-module-26>

Growth Webinar: The Impact of Cloud RPO

<https://go.frost.com/information-communications-technology-newsletter/26/04/archive#growfast-video-popup__popup-module_1770109791803>

AI Analytics in CX

<https://go.frost.com/information-communications-technology-newsletter/26/04/archive#growfast-video-popup__popup-module_17714221474543>

AI Beyond Pilots

<https://go.frost.com/information-communications-technology-newsletter/26/04/archive#growfast-video-popup__popup-module_17714222618254>

Supply-side Platforms

<https://go.frost.com/information-communications-technology-newsletter/26/04/archive#growfast-video-popup__popup-module_17714222618256>

Wireless Services

<https://go.frost.com/information-communications-technology-newsletter/26/04/archive#growfast-video-popup__popup-module_17714222866865>

Digital Content Distribution

<https://go.frost.com/information-communications-technology-newsletter/26/04/archive#growfast-video-popup__popup-module_17714222866867>

ICT Growth

[![India Electronics Week](https://8552136.fs1.hubspotusercontent-na1.net/hub/8552136/hubfs/GON/2026/April/ICT/IEW-2026-504-x-86-px.gif?width=1200&length=1200&name=IEW-2026-504-x-86-px.gif) ](https://frost.ly/e6g)

**IOTShow 2026 - India Electronics Week (IEW)**  
**Dates:** 13th to 15th May 2026  
**Venue:** Bengaluru, India

India Electronics Week (IEW) is India's only electronics conference plus expo targeting Creators of electronics products. It focuses on R&D and New Product Development of electronics. Be it the chip, the PCB, the circuit, an embedded system or an IoT solution--IEW has conference tracks to cater to R&D and NPD teams of all.  
   
With 2,000 to 4,000 delegates attending its conferences, IEW hosts one of Asia's largest conferences on electronics. Popular conferences at IEW include, electronics ROCKS, embedded INDIA and IOTshow.in. In parallel, dozens of hands-on workshops and masterclasses are held at IEW. 100-plus industry and tech experts speak at IEW’s conferences each year.

[![Infosecurity Europe](https://8552136.fs1.hubspotusercontent-na1.net/hub/8552136/hubfs/GON/2026/March/ICT/Infosec%203.jpg?width=1200&length=1200&name=Infosec%203.jpg) ](https://frost.ly/e4g)

**Infosecurity Europe**  
**Dates:** 2-4 June 2026  
**Venue:** ExCeL London, One Western Gateway, Royal Victoria Dock, London E16 1XL

Infosecurity Europe is the leading gathering for the cybersecurity industry in Europe. Each year, we bring the community together to share the latest innovations, learn from one another, and test and benchmark solutions.

For cybersecurity decision-makers, it’s a vital place to make informed investment and information assurance decisions. Stakeholders at every level attend to gain the insights and solutions needed to stay ahead in a rapidly changing landscape. This year, you’ll find more new features, zones, stages, networking events, product demos, learning opportunities and experiences than ever before. Are you ready to join us on our mission to build a safer cyber world? We look forward to welcoming you.

![FROST&SULLIVAN](https://go.frost.com/hs-fs/hubfs/GON/2026/March/ICT/FROST%26SULLIVAN.jpg?width=1600&height=900&name=FROST%26SULLIVAN.jpg)

## Infosecurity Europe

**Dates:** 2-4 June 2026  
**Venue:** ExCeL London, One Western Gateway, Royal Victoria Dock, London E16 1XL 

Infosecurity Europe is the leading gathering for the cybersecurity industry in Europe. Each year, we bring the community together to share the latest innovations, learn from one another, and test and benchmark solutions.

For cybersecurity decision-makers, it’s a vital place to make informed investment and information assurance decisions. Stakeholders at every level attend to gain the insights and solutions needed to stay ahead in a rapidly changing landscape. This year, you’ll find more new features, zones, stages, networking events, product demos, learning opportunities and experiences than ever before. Are you ready to join us on our mission to build a safer cyber world? We look forward to welcoming you.

[Register Now ](https://frost.ly/e4g)

## Growth

### Let's Talk About Your Project

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