Growth Opportunity Newsletter – Information & Communications Technology | A Transformational Growth Journey Powered by the Growth Pipeline Engine

Global Video Conferencing Devices Ecosystem

Rapid Advancements in AI and Continued Workplace Modernization Emerge as the Primary Growth Catalysts
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Growth Webinar - Future 18 Technologies: 2026 Edition

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CX Platforms in Asia-Pacific
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Enterprise Communications
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Digital Asset Management
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Growth of Cloud Infrastructure
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Connected CEO
Connected CEO™ is Frost & Sullivan's leadership platform that empowers CEOs to survive and thrive in the Intelligence Revolution by leading enterprise transformation, prioritizing growth opportunities, and accelerating transformational growth.
Why Do Most Transformations Fail? Why Implementation Has Become the New Competitive Edge
Connected_CEO

A leadership perspective from David Frigstad, Chairman & CEO, Frost & Sullivan.

Every leadership team has a strategy. Most have identified the right growth opportunities. Many have invested heavily in technology, AI, innovation, and transformation. Yet nearly 70% of strategic transformations fail to create lasting business value.

Why?

Because the real challenge is no longer strategy, it is implementation.

You can also explore our latest whitepaper titled "The Connected CEO: Leading Through the Intelligence Revolution".

You can join our exclusive webinar "Connected CEO | Top 10 Strategic Imperatives for the Intelligence Revolution: The Forces Shaping Your Future". on September 23rd, 2026, 9:00 AM PT to learn more.

Digital Content & Cloud
Identify novel growth avenues in digital media content security, digital trust & e-signature space, and cloud applications.
Enterprise Network Services
What is the future growth potential of network & wireless services and carrier ethernet services?

Voice of Customer: Network & Wireless Services

  • What factors are driving demand for software-defined networks?
  • Leverage on-demand capabilities to modernize enterprise networks.
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Retail and Wholesale Ethernet Ecosystem

  • How is SD-WAN adoption reducing reliance on Ethernet services?
  • What growth potential exists across long-haul Ethernet services?
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Frost Radar™: Carrier Ethernet Services

  • Leverage AI-driven network services to capture connectivity growth.
  • Capitalize on self-service experiences to drive growth.
Read More

Navigating Transformation – Middle East (July 2026 Edition)

This month’s edition explores major areas across the region, like the GCC economic transformation, the GCC plastic circular economy, MENA speciality chemicals, and KSA decorative paints.

Transformation Growth Perspectives

Explore our growth-oriented whitepapers that translate industry disruption and strategic imperatives into actionable growth opportunities, competitive benchmarking, companies-to-action, and best practices to accelerate performance and drive sustainable competitive advantage.

Is your leadership model ready to integrate new business models and leverage partnerships to gain an edge?

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Close growth gaps to reduce bottlenecks in governance and cost management impacting AI deployment.

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Integrate AI-native infrastructure and intelligent operations to secure long-term competitive advantage.

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Identify lucrative opportunities across AI-powered IoT video analytics and multi-carrier orchestration.

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What megatrends and innovations are shaping the future of connected and secure digital ecosystems?

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Transformational Growth Leadership Program
Explore Executive Perspectives on Business Transformation

Interview with André Peixoto

Leading Enterprise Transformational Growth Across Latin America: How Samsung Is Advancing AI, Connected Ecosystems, and Customer-centric Innovation

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André Peixoto

Senior Director of B2B Integrated Offerings | Samsung Latin America

Interview with Silvio Kutić

Transforming Customer Engagement: How Infobip Is Building an AI-first Future Through Intelligent Communications

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Silvio Kutić

Founder & CEO | Infobip

Interview with Chris Caldwell

Accelerating Growth Through Intelligent Transformation: How Concentrix Orchestrates AI, Human Expertise, and Personalization to Drive Measurable Business Outcomes

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Chris Caldwell

Global President & CEO | Concentrix

Interview with Javier A. Baldor

From Reactive Operations to Project Intelligence: How BST Global Is Revolutionizing the AEC Industry

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Javier A. Baldor

Chief Executive Officer | BST Global

Interview with Cameron Coursey

From Connectivity to Intelligent Outcomes: How AT&T Maximizes IoT Innovation with AI and Ecosystemic Collaboration

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Cameron Coursey

Vice President Connected Solutions | AT&T

Samsung LATAM
Infobip
Concentrix
BST Global
AT&T

Introducing Frost & Sullivan’s Information and Communications Technology LinkedIn Page

Explore key strategic Imperatives, growth opportunity news, innovative business models, competitive benchmarking, best practices, and Transformational Growth Leadership discussions related to the ICT landscape.
IoT & Edge
Examine game-changing growth prospects in Internet of Things (IoT) professionals & managed services and remote SIM provisioning.
AI & Data Analytics
Uncover growth drivers and key prospects in agentic AI and AI technologies & platforms.
Agentic AI in Service Automation Unlocking Efficiency
Leverage cloud, digital twins, and advanced analytics to strengthen Agentic AI workflows.
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Opportunities in AI Technologies and Platforms
Which platform capabilities and commercial models are poised for long-term value creation?
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Growth in AI Implementation and Managed Services
Utilize the rising demand for services that manage change and validate behavior continuously.
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Frost & Sullivan Brand and Demand Solutions

Reach out to our Brand & Demand team for unique solutions to roles like brand marketing, demand generation, events marketing, partner marketing, product marketing, content marketing, field marketing, and account-based marketing within your marketing ecosystem!

Frost & Sullivan Podcasts
Business • Management • 551 episodes
Frost & Sullivan Podcasts
Latest episode
Show notes
Welcome to the Frost & Sullivan Podcast! Here, we empower leaders to accelerate their growth and drive transformative change within their industries. As the growth pipeline company, we provide you with the strategies, tools, and resources needed to thrive in today’s dynamic landscape. Each episode features expert opinions, real-world case studies, and actionable strategies to help you harness emerging technologies, innovative business models, and global megatrends. Our goal is to guide you on a journey of continuous innovation, where you can discover powerful growth opportunities, align your organization’s vision, and achieve best-in-class leadership. From healthcare to technology, energy, and beyond, we will explore industry-specific transformations, new industry dynamics, and collaboration opportunities to shape the future. Join us as we dive deep into the growth strategies that fuel success and help you co-create the future of your industry. Tune in for: • In-depth analysis of the latest industry developments and disruptive technologies • Strategic approaches to accelerate growth and innovation • Best-practice models for achieving transformational success • Conversations with industry growth experts and thought leaders • Opportunities to join the global Growth Council and engage with peers Ready to take your growth journey to the next level? Book a Growth Strategy Session today, and let’s start shaping the future together. Explore new growth opportunities. Drive your transformation. Be the leader of tomorrow. Please tune into our podcasts to gain periodic insights and to know more about our Growth Partnership Services email us at digital@frost.com
How Xiaomi and XPeng Are Building the Intelligent EV Ecosystem
7 min
How Digitalization Is Transforming Home-Based Care
4 min
Digital Compressor Services: Where Aftermarket Value Is Growing
6 min
The Connected Ocean: Building Autonomous Underwater Networks
11 min
More episodes
Unified Communications
Why are integrated cloud communications platforms, communication & collaboration endpoints, and unmanned underwater network poised for growth?
Integrated Cloud Communications Platforms
How can cybersecurity and customer experience modernization reshape cloud communications?
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Communication & Collaboration Endpoints
Identify innovative business models across frontline work solutions, edge AI, and smart offices.
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Unmanned Underwater Network Technologies
Is your technology strategy aligned with AI-enabled autonomy to gain a competitive edge?
Check Out Today
Growth Webinars
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Sep 23, 2026 10:00 AM ET
Future 18 Technologies: 2026 Edition - Technologies with Long-term Commercial Impact and Next Frontiers of Technology Growth
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Sep 23, 2026 9:00 AM PT
Connected CEO | Top 10 Strategic Imperatives for the Intelligence Revolution: The Forces Shaping Your Future
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On-demand
Growth Opportunities in Integrated Photonics: Accelerating AI Computing, Semiconductor Innovation, and Intelligent Sensing
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On-demand Webinars
Register now to view the latest on-demand growth webinars covering the information and communications technology space.

The Growth Innovation Leadership Council

An unparalleled platform for executives seeking to accelerate their transformational growth journeys.
Contact Center Solutions
Which industry best practices can your team adopt to grow in customer experience (CX)?
What role will AI-driven resolution play in reshaping customer experience platforms across EMEA?
EMEA CX Platforms in 2026
How are AI capabilities transforming customer interactions across channels and touchpoints?
CX Platforms in Latin America
In what ways do fintech solutions drive legacy banks to modernize and improve transaction experiences?
CX Opportunities in the BFSI Space
Capitalize on proactive AI-powered CX to improve retention, engagement, and revenue growth.
Intelligent Virtual Agents (IVAs) for CX
Frost & Sullivan Marks 20th GIL Summit in China with Landmark Shanghai Gathering
GIL Plenary
GIL China - David Frigstad
GIL China - Aroop
GIL China - Neil
GIL Plenary
Frost & Sullivan welcomed more than 2,000 business leaders, policymakers, investors, academics and innovators to the 20th Growth, Innovation and Leadership (GIL) Summit in China, held August 4–5 at the Jing An Shangri-La in Shanghai.

Coinciding with Frost & Sullivan’s 65th anniversary, the summit featured more than 300 speakers and 150 keynote presentations and panel discussions. Topics included artificial intelligence, advanced manufacturing, semiconductors, life sciences, consumer markets and investment - highlighting the forces reshaping global competitiveness and transformational growth.

The event combined a flagship plenary programme with 10 parallel forums and the fifth edition of Frost & Sullivan’s New Investment Event, fostering collaboration across business, finance, government, academia and research.

Press Releases & Latest Industry Developments
Infographic: Growth Opportunities in ICT
Frost & Sullivan: 65 Years of Identifying Growth Opportunities in Information & Communications Technology

Helping Organizations Prepare for the Coming Transformation and Create Growth Opportunities Since 1961

Check out our exclusive infographic that explores detailed growth oppportunities across artificial intelligence and data analytics, cloud services and data centers, customer experience and contact centers, digital content services, enterprise network services, enterprise wireless services, Internet of Things (IoT) and edge solutions, unified communications, and connected work.


Click here to view the full infographic

Feel free to email us at transformation.growth@frost.com to connect with our growth experts
Adaptive Work Orchestration
Adaptive Work Orchestration: Top 5 Strategic Imperatives Transforming Enterprise Execution

Collaborative work management (CWM) is reaching a turning point as static planning, human-led coordination, and visibility-focused tools become less suited to fast-changing enterprise environments. Organizations seek more adaptive, AI-enabled, and cross-system approaches to enterprise execution. As adaptive work orchestration takes shape, the opportunity for business leaders is shifting toward faster response to change, lower coordination burden, stronger resilience, and closer alignment between everyday execution and strategic priorities.


Launching AI Brand Equity & Market Presence Advisory Service Powered by Optivara
Frost & Sullivan Launches New Industry-tuned AI Brand Equity and Market Presence Advisory Service Powered by Optivara

Frost & Sullivan today announced the launch of its AI Brand Equity and Market Presence service, powered by Optivara. This service enables companies to understand how they appear across AI answer engines, how they compare to competitors, their competitive placement by funnel stage, and whether AI-generated market narratives reflect the position they have worked to build.

The service combines Optivara’s AI industry-tuned market presence platform with Frost & Sullivan’s industry expertise, analyst insights, and subject-matter expert validation. Clients receive a market presence benchmark, a competitive peer map, an AI-answer narrative review, a source diagnosis, and a detailed SWOT analysis. From that, an actionable roadmap to better control AI brand dynamics and drive demand is developed and implemented.


Remaining Performance Obligations (RPO)
Optimize Cloud Strategy and Thwart Infrastructure Challenges: Partnering with the Right Hyperscalers as RPO Commitments Grow

For years, cloud infrastructure scaled in fairly predictable ways. More applications moved to the cloud, enterprises expanded workloads gradually, and hyperscalers kept adding capacity to stay ahead of that demand. But today, that model is under pressure. AI is changing the type of infrastructure enterprises need and the speed at which they need it.


Mei Lee Quah at FutureNet Asia
FutureNetAsia 2026

Mei Lee Quah from Frost & Sullivan is part of the panel at FutureNetAsia 2026 | Agentic AI & Digital Twins for NetOps: Driving Autonomous Networks. As operators advance towards autonomous networks, digital twins and agentic AI are emerging as powerful technologies for enabling predictive operations, reducing risk, and accelerating innovation across the network.


Click Here to learn more about the same.
AI-enabled Customer Experience
Ubiquity Earns 2026 Frost & Sullivan Enabling Technology Leadership Recognition for Advancing AI-enabled Customer Experience and Measurable Outcomes

Frost & Sullivan is pleased to announce that Ubiquity has been presented with the 2026 North American Enabling Technology Leadership Recognition in the customer experience (CX) management sector for advancing AI-enabled CX innovation, strengthening operational execution, and delivering measurable commercial impact.



Click here to explore our Best Practices Recognition program that awards companies throughout a range of regional and global industries for their superior leadership and innovation
Information and Communications Technology: Major Industry News
Check out the latest news covering key industry developments and major company highlights to stay up-to-date in the information and communications technology landscape.

Frost & Sullivan Institute

A 501 (c)(3) not-for-profit dedicated to utilizing business practices to address global priorities. We have identified strategic imperatives for transformation and believe that by using a Socratic approach, we can truly accelerate innovation to zero (Zero illiteracy, zero disparity, zero disease, zero poverty, zero degradation, and zero hunger)

Click Here to explore our latest blog on "Artificial Intelligence and its Implications to Digital Security".
Upcoming Frost & Sullivan Events
Frost & Sullivan Event - Newsletters
Enterprise Wireless Services
Optimize growth strategies for cross-border payments & remittance, 5G network, and wireless access services.
The US Tier I Mobile Device and Data Industry
Tier I Mobile Device and Data Industry
Is your network strategy prepared for rising bandwidth demand across next-generation mobile services?
Harness Megatrends
Cross-Border Payments and Remittance
Cross-border Payments
Harness real-time payments networks to improve transaction speed, transparency, and accessibility.
Leverage Opportunities
5G Network Infrastructure
Global 5G Network Infrastructure
What factors are expanding the 5G network infrastructure customer base to enterprises and private networks?
Uncover Prospects
Fixed Wireless Access Services
Fixed Wireless Access Services
Leverage innovative business models to monetize 5G investments and unlock broadband growth.
Identify Avenues

Frost Growth Expert Network

A global network of diverse experts spanning industry, technology, career tracks, geography, strategy, best practices, and human intelligence. Have you leveraged diverse industry experts to drive innovation in your company?
Growth Opportunity Videos
Explore a wide range of Growth Webinars and Growth Podcasts highlighting emerging opportunities in the ICT industry.
Growth Webinar: Agentic AI & Contact Centers
Digital Signage
Enterprise AI Platforms
FinTech 2.0
Cross Border Payments
IVAs
Cloud Applications
The 20th Frost & Sullivan Global Growth, Innovation, and Leadership Summit and the 5th New Investment Event

The 20th Frost & Sullivan Global Growth, Innovation, and Leadership Summit and the 5th New Investment Event

Dates: 4-5 August 2026
Venue: Shanghai, China

On August 4-5, 2026, the 20th Frost & Sullivan Global Growth, Innovation and Leadership Summit and the 5th New Investment Event will have its grand opening at the Shangri La Hotel in Jing'an, Shanghai. This will also mark the 20th year milestone for Frost & Sullivan China to continue building on an international high-end communication platform for enterprises across China as well as the rest of the world.

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Infosecurity Europe
Infosecurity Europe
Dates: 2-4 June 2026
Venue: ExCeL London, One Western Gateway, Royal Victoria Dock, London E16 1XL

Infosecurity Europe is the leading gathering for the cybersecurity industry in Europe. Each year, we bring the community together to share the latest innovations, learn from one another, and test and benchmark solutions.

For cybersecurity decision-makers, it’s a vital place to make informed investment and information assurance decisions. Stakeholders at every level attend to gain the insights and solutions needed to stay ahead in a rapidly changing landscape. This year, you’ll find more new features, zones, stages, networking events, product demos, learning opportunities and experiences than ever before. Are you ready to join us on our mission to build a safer cyber world? We look forward to welcoming you.
FROST&SULLIVAN

Infosecurity Europe

Dates: 2-4 June 2026
Venue: ExCeL London, One Western Gateway, Royal Victoria Dock, London E16 1XL 

Infosecurity Europe is the leading gathering for the cybersecurity industry in Europe. Each year, we bring the community together to share the latest innovations, learn from one another, and test and benchmark solutions.

For cybersecurity decision-makers, it’s a vital place to make informed investment and information assurance decisions. Stakeholders at every level attend to gain the insights and solutions needed to stay ahead in a rapidly changing landscape. This year, you’ll find more new features, zones, stages, networking events, product demos, learning opportunities and experiences than ever before. Are you ready to join us on our mission to build a safer cyber world? We look forward to welcoming you.

Register Now

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