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Every leadership team has a strategy. Most have identified the right growth opportunities. Many have invested heavily in technology, AI, innovation, and transformation. Yet nearly 70% of strategic transformations fail to create lasting business value.
Why?
Because the real challenge is no longer strategy, it is implementation.
Click here to check out the leadership perspective from David Frigstad, Chairman & CEO, Frost & Sullivan.
Click here to access our whitepaper titled "The Connected CEO: Leading Through the Intelligence Revolution".
You can also explore our latest whitepaper titled "The Connected CEO: 10 Strategic Imperatives for the Intelligence Revolution" and join our exclusive webinar "Connected CEO: Top 10 Innovative Perspectives on the Intelligence Revolution" to learn more.
- Grow by adopting sophisticated inter-operator collaboration models.
- Leverage network slicing to offer differentiated roaming experiences.
- Capitalize on AI-driven automation to gain a competitive edge.
- Identify opportunities in digitization of B2B financial workflows.
- Adopt best practices to extend AI’s role to customer engagement.
- Harness generative AI (GenAI) to enhance existing BSS functions.
Navigating Transformation – Middle East (September 2026 Edition)
Transformation Growth Perspectives
Explore our growth-oriented whitepapers that translate industry disruption and strategic imperatives into actionable growth opportunities, competitive benchmarking, companies-to-action, and best practices to accelerate performance and drive sustainable competitive advantage.
Explore Executive Perspectives on Business Transformation
Interview with David Rizzo
Transforming Business Services Through AI: How TP Is Advancing Outcome-led Growth Across Asia Pacific
David Rizzo
President & CEO, Asia Pacific | TP
Interview with Barbara Dondiego
Revolutionizing Enterprise Voice with AI: How AVOXI Is Transforming Customer Engagement Through Trust, Automation, and Cloud-Native Communications
Barbara Dondiego
Chief Executive Officer | AVOXI
Interview with André Peixoto
Leading Enterprise Transformational Growth Across Latin America: How Samsung Is Advancing AI, Connected Ecosystems, and Customer-centric Innovation
André Peixoto
Senior Director of B2B Integrated Offerings | Samsung Latin America
Interview with Silvio Kutić
Transforming Customer Engagement: How Infobip Is Building an AI-first Future Through Intelligent Communications
Silvio Kutić
Founder & CEO | Infobip
Interview with Chris Caldwell
Accelerating Growth Through Intelligent Transformation: How Concentrix Orchestrates AI, Human Expertise, and Personalization to Drive Measurable Business Outcomes
Chris Caldwell
Global President & CEO | Concentrix
Introducing Frost & Sullivan’s Information and Communications Technology LinkedIn Page
Examine game-changing growth prospects in communications and collaboration sectors.
The Future of Enterprise Telephony Prioritizes Flexibility Over Uniformity: Significant Growth Opportunities
- Leverage hybrid communications as an operating model to drive growth.
- Refine your investments in cloud PBX and hosted telephony to gain an edge.
- Integrate a more balanced approach to communications architecture.
Communications and Collaboration in the Travel, Hospitality, and Passenger Transport Industry
- Prepare to thrive amid a single, technology-driven travel ecosystem.
- Equip your roadmap with agentic AI to deliver low-friction customer journeys.
- Consolidate fragmented communications to achieve long-term success.
Uncover major growth drivers redefining the future of the artificial intelligence (AI) landscape.

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Frost & Sullivan Brand and Demand Solutions

Why are sectors like ethernet and network services poised for growth?
The Growth Innovation Leadership Council
Which best practices exist for customer experience (CX) across different regions?
Frost & Sullivan welcomed more than 2,000 business leaders, policymakers, investors, academics and innovators to the 20th Growth, Innovation and Leadership (GIL) Summit in China, held August 4–5 at the Jing An Shangri-La in Shanghai.
Coinciding with Frost & Sullivan’s 65th anniversary, the summit featured more than 300 speakers and 150 keynote presentations and panel discussions. Topics included artificial intelligence, advanced manufacturing, semiconductors, life sciences, consumer markets and investment - highlighting the forces reshaping global competitiveness and transformational growth.
The event combined a flagship plenary programme with 10 parallel forums and the fifth edition of Frost & Sullivan’s New Investment Event, fostering collaboration across business, finance, government, academia and research.
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Frost & Sullivan is strengthening its China market intelligence capabilities through the Frost & Sullivan China LeadLeo platform, offering one of the most comprehensive and differentiated research resources dedicated to China’s industrial and business landscape.
China’s remarkable advances across artificial intelligence, electric mobility, advanced manufacturing, biotechnology, renewable energy, high-speed rail and numerous other sectors have cemented its position as a global powerhouse of technological innovation.
Frost & Sullivan subscription customers can now access specialised China-market intelligence alongside the company’s extensive global market coverage, gaining a more complete view of the transformation of China’s industries, resulting growth opportunities, market intelligence, trends, and action-oriented data.
Top 5 Strategic Imperatives Reshaping Global Roaming Services: Growth Opportunities Across 5G, eSIM, and IoT
The global roaming services landscape is evolving, as 5G network evolution, digital-first connectivity models, and growing enterprise requirements challenge traditional operator business models. With revenues projected to increase from $46.63 billion in 2025 to $65.78 billion by 2031, operators are facing increasing pressure to monetize connectivity demand while managing pricing competition and wholesale costs. For telecom leaders, this presents an opportunity to strengthen competitive positioning through differentiated services, innovative business models, and more efficient roaming operations.
The Next Growth Frontier in Enterprise Communication Technology: From Endpoints & Devices to Intelligent Workplace Infrastructure
Enterprise communication devices have long been considered a voice connectivity tool. The indicators of effectiveness were service uptime, call quality, and reliability. That definition is becoming obsolete today.
Hybrid work, the rise of artificial intelligence, cybersecurity concerns, and workplace digitization are changing the role of communication endpoints completely. Devices are no longer passive voice terminals. They are becoming intelligent, connected assets, directly impacting productivity, compliance, employee experience and operational effectiveness.
The Fixed Wireless Access Growth Playbook: Growth Strategies and Best Practices for Connectivity Providers
For decades, broadband expansion followed a familiar path: build more fiber, extend network reach, and connect more users. Today, while this approach remains important, the economics of connectivity are changing. The demand for high-speed internet is growing faster than the time taken to deploy traditional infrastructure in many parts of the world.
Across Latin America, communications service providers (CSPs) face a complex challenge. They need to grow broadband connectivity, improve customer experience, support emerging digital economies, and deliver better returns on network investments, all in a highly competitive ecosystem.
The New Rules of Carrier Ethernet Services: Competitive Strategies and Best Practices Shaping Enterprise Connectivity
Enterprise connectivity is entering a new era. Organizations today are dealing with increasing volumes of data across scattered environments, supporting artificial intelligence (AI)-enabled applications, expanding cloud deployments, and connecting users across increasingly complex digital ecosystems. With these requirements evolving, connection is no longer simply an operational necessity; it is becoming a strategic enabler of business performance.
Thriving Through Transformative Change in the IoT Ecosystem: New Strategies to Capitalize on AI, Next-gen Security, and Video Analytics
Over the last few years, Internet of Things (IoT) has become one of the most important catalysts of digital transformation and industrial automation. What began as a way to connect assets and collect data, now has a solid foundation that facilitates AI, advanced analytics, and real-time operational intelligence. With advancements in technologies like multi-access edge computing (MEC), eSIMs, private 5G, and agentic systems, organizations are gaining the ability to monitor operations continuously, respond faster to change, and unlock new levels of operational efficiency. Concepts that once felt experimental—digital twins, predictive analytics, spatial infrastructure, and autonomous decisions—are now moving into mainstream enterprise applications.
AeC Receives Frost & Sullivan’s 2026 Brazilian Customer Experience Management Company of the Year Recognition
Frost & Sullivan is pleased to announce that AeC has been given the 2026 Brazilian Company of the Year Recognition in the customer experience management industry for its outstanding achievements in innovation, strategy execution, and customer impact. This recognition highlights AeC’s consistent leadership in driving measurable outcomes, strengthening its market position, and delivering customer-centric innovation in an evolving competitive landscape.
Check out the latest news covering key industry developments and major company highlights to stay up-to-date in the information and communications technology landscape.
- Verizon lifts annual forecasts, signs more than $2 billion AI infrastructure deal with AWS
- Snap targets enterprises with Salesforce, Nvidia AI tools for Specs AR glasses
- HPE boosts networking growth outlook, gets $1.2 billion AI order from cloud firm Vultr
- Crusoe signs roughly $13 billion AI cloud deal with Jane Street
- Nvidia, Meta deepen AI ties with $3 billion investment deal
Frost & Sullivan Institute
Click Here to explore our latest blog on "Semantic Authority and Algorithmic Eligibility".
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Strategies and Tactics for Extraordinary Times
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Inspiration and Best Practices to Help You Maximize Growth
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Explore opportunities impacting customer experience (CX) and communications platform as a service (CPaaS) sectors.
Frost Growth Expert Network
Explore a wide range of Growth Webinars and Growth Podcasts highlighting emerging opportunities in the ICT industry.
The 20th Frost & Sullivan Global Growth, Innovation, and Leadership Summit and the 5th New Investment Event
Dates: 4-5 August 2026
Venue: Shanghai, China
On August 4-5, 2026, the 20th Frost & Sullivan Global Growth, Innovation and Leadership Summit and the 5th New Investment Event will have its grand opening at the Shangri La Hotel in Jing'an, Shanghai. This will also mark the 20th year milestone for Frost & Sullivan China to continue building on an international high-end communication platform for enterprises across China as well as the rest of the world.
Dates: 15—16 March 2027
Venue: Hyderabad, India
Watt Intelligence India 2027 is India’s AI Compute x Power Forum. It connects senior leaders from the supply side (utilities, power producers, grid operators) with the demand side (hyperscalers, colocation providers, enterprise data centres) and technology providers to solve physical constraints of powering India’s AI growth generation and storage, transmission and grid connections, rack density, liquid cooling, heat and water.
Infosecurity Europe
Dates: 2-4 June 2026
Venue: ExCeL London, One Western Gateway, Royal Victoria Dock, London E16 1XL
Infosecurity Europe is the leading gathering for the cybersecurity industry in Europe. Each year, we bring the community together to share the latest innovations, learn from one another, and test and benchmark solutions.
For cybersecurity decision-makers, it’s a vital place to make informed investment and information assurance decisions. Stakeholders at every level attend to gain the insights and solutions needed to stay ahead in a rapidly changing landscape. This year, you’ll find more new features, zones, stages, networking events, product demos, learning opportunities and experiences than ever before. Are you ready to join us on our mission to build a safer cyber world? We look forward to welcoming you.
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